Location:

Almaty, Kazakhstan
Salary:

negotiable / YEAR
Job type:

VOLUNTEER
Posted:

3 months ago
Category:

Peace and Security
Deadline:

26/02/2024

JOB DESCRIPTION

assignment(s)

Open recruitment (advertised)

Advertisement end date:26/02/2024

General

Description of assignment title

SOC Operator

Assignment country

Kazakhstan

Expected start date

04/03/2024

Sustainable Development Goal

16. Peace, justice and strong institutions

Volunteer category

National UN University Volunteer

Host entity

DSS Kazakhstan

Type

Onsite

Duration

6 months (with possibility of extension)

Number of assignments

Duty stations

Almaty

Details

Mission and objectives

UNDSS provides security expertise to all United Nations Security Management System entities, to enable the planning and safe conduct of mandates, missions, activities and programmes of the United Nations system, while ensuring the safety and security of personnel and the security of United Nations premises and assets.

Context

The 24/7 Security Operations Centre (SOC) in Kazakhstan is a resource cost-shared at the country level, managed by UNDSS, to support the safety and security of UN personnel, premises, assets, and operations within the United Nations Security Management System (UNSMS). The SOC is physically located in the UN Plaza in Almaty, Kazakhstan. It is equipped with both regular and specialist telecommunications equipment, including internet, e-mail, phones, and radios to carry out both routine and emergency work. Such equipment dedicated for security across the UNSMS comprises the Security Communications System (SCS). The primary function of the SOC is to monitor the security situation across Kazakhstan and relay key information, advice, and/or instructions in a timely manner to UNSMS personnel (and others as required). Additional functions include information and data management, such as maintaining databases of security-related incidents and essential details relating to UNSMS personnel, premises, and vehicles. The SOC is also a crucial “first responder” for callers in need of assistance. This could include facilitating a response from host government emergency services, as well as mobilising UN resources. As a fundamental safety and security resource, the SOC directly enables the work of the United Nations.

Task description

Within the delegated authority and under the supervision of [insert function] or his/her designated mandated representative(s), the UN Volunteer will perform the following duties: Operational duties: – Maintains continuity of SOC operations, always remains at the office and should not leave the post without authorization. – MonitorsreliablemediaandotherlocalsourcesfortheUNrelatedsecurityorsafetyrelatednews and events. – Populates and manages a database of relevant security and safety related incidents. – Manages and operates different specialised technologies available in the SOC (e.g., automated vehicle tracking; customised security applications like UNDSS electronic Travel Advisory (eTA), or Security Communications and Analysis Network (SCAAN); mass message broadcasting systems; radios; system of deviation of UN building; earthquake warning system; closed-circuit television (CCTV). – Guides others on the appropriate use of the Security Communications System (SCS), e.g., radio checks. – Maintains relations with host government emergency and security services (e.g., police, fire, ambulance), to verify information, receive updates, and/or enable response. – Drafts security and safety related messages and reports in consultation with the Security Operations Centre (SOC) Supervisor and disseminates such messages to target audiences using the most appropriate means. – Monitors the movement of field missions as per standard operating procedures (SOPs) and the UNDSS TRIP (Travel Request Information Process) system. – Receives calls for assistance from UN personnel, and facilitates or escalates a response as appropriate, while maintaining communication with the caller. – Notifies the respective UNSMS or UN partner organisation security focal point when their personnel are involved in a security or safety incident. – Conducts UNSMS personnel headcount in accordance with SOPs, on a regular basis as well as in emergency situations as required, as directed by the SOC Supervisor or UNDSS management. – Provides support with UN Identification Card System for all UN personnel in the country. Administrative duties: – Maintains a database of contact information and other essential details of all UNSMS personnel and their eligible dependents. – Maintains a distribution list for advisories and other products. – Maintains a database of UN premises and official vehicles. – Maintains a list of country UN security actors. – Maintains contact details of host government emergency services and other support structures, including private security companies. – Maintains log of communications and actions taken in the course of duties. Other duties: Performs other duties within reason as directed by SOC Supervisor, UNDSS Field Security Associates or UN Security Advisor for Kazakhstan.

Eligibility criteria

Age

18 – 26

Nationality

Candidate must be a national or legal resident of the country of assignment.

Requirements

Required experience

No experience required

Area(s) of expertise

Administration, Crisis and emergency response, Security and protection

Driving license

–

Languages

English, Level: Fluent, Required Kazakh, Level: Working knowledge, Required Russian, Level: Working knowledge, Required

Required education level

Secondary education

Competencies and values

Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline. Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements. Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback. Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible. Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident. Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships. Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.  Experience in information analysis (e.g., security information analysis), would be an asset.  Experience in information management (e.g., databases, spreadsheet manipulation, etc.), would be an asset.  Experience in media monitoring (e.g., journalism, communications), would be in asset.  Advanced experience with IT / communications systems would be an asset.  Experience emergency services, law enforcement, or military would be an asset. Area(s) of specialization (education): Certifications in communications and/or information systems would be an asset.

Other information

Living conditions and remarks

As of February 2024, National UN University Volunteer in Almaty are entitled to USD 662/month as their Volunteer Living Allowance. Other benefits include: 1. Pre-assignment: Entry lump sum – USD 400 (one time payment). Relocation costs: $200 at beginning and end of assignment if duty station is outside of commuting distance (as determined by UNV). 2. During assignment Volunteer living allowance – USD 662.5/month (as mentioned above). Learning – Access to UNV’s learning and career development resources. Annual leave – 2.5 days per month. Insurance – Comprehensive coverage for health, life and malicious acts 3. End of assignment Exit allowance (paid on successful completion of the assignment) for each month served, paid on completion of contract. The above summary is provided as information only and is subject to change. For further information on the full range of entitlements and eligibility criteria, please read the UN Volunteer Conditions of Service As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in Almaty. National UN Volunteers are part of the malicious insurance plan. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions. You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.”

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

This job has expired.