Associate Registration and Identity Management Officer
JOB DETAIL
assignment(s)
Open recruitment (advertised)
Advertisement end date:20/03/2024
General
Description of assignment title
Associate Registration and Identity Management Officer
Assignment country
Chad
Expected start date
01/04/2024
Sustainable Development Goal
17. Partnerships for the goals
Volunteer category
International UN Volunteer Specialist
Host entity
UNHCR
Type
Onsite
Duration
12 months (with possibility of extension)
Number of assignments
1
Duty stations
Baga Sola
Details
Mission and objectives
The Office of the UNHCR was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country (www.unhcr.org)
Context
The United Nations Volunteers (UNV) program is, within the United Nations, the global organization responsible for promoting volunteerism for peace and development. Volunteering benefits both society as a whole and the individual who volunteers. United Nations Volunteers contribute to peace and development by advocating for volunteering in general, by encouraging partners to integrate volunteering into their development programs, and by mobilizing volunteers. In most cultures, volunteering is deeply rooted and established in societies with a tradition of sharing and helping each other within communities. In this regard, United Nations Volunteers take part in different forms of volunteering and play an important role for development and peace in collaboration with partners, host agencies and local communities. Throughout their assignment, United Nations Volunteers promote volunteering through their actions and conduct. Engaging in voluntary activities can effectively and positively enrich their understanding of social and local realities, as well as creating a bridge between themselves and the people in their host community. This makes the time they spend as a volunteer more rewarding and productive. The term “Volunteer” and the title of this assignment refer to both women and men throughout this VAD. The Office of the UNHCR was created on December 14, 1950 by the General Assembly of the United Nations. UNHCR ' mandate is to protect and find durable solutions for refugees. Its mandate is also to identify, reduce, prevent and protect stateless persons. The UNHCR office in N' N’Djamena covers Three (03) sub-delegations (SO) and eight (08) field offices (FO) on Chadian territory and helps the national authorities to protect and assist a population of approximately 739,364 people including 446,431 refugees and asylum seekers.
Task description
Under the authority of the Head of Sub Office of Baga Sola, under the technical supervision of the Operations Data Management Officer and the direct supervision of the Senior Protection Officer of Sub-Office of Baga Sola, in accordance with the human principles and values of the United Nations and in accordance with the Code of Conduct of the UNHCR, the Volunteer will assume the following functions: – Assist in the implementation of registration, enrolment, and digital identity strategies, for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented. – Provide technical support to staff on planned registration and digital identity management activities. – Contribute to the development and dissemination of operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Global Data Service in Headquarters. – Design appropriate procedures and systems for assurance of quality registration data and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud. – Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required. – Assist the country team to establish and strengthen internal digital identity, registration and identity management capacity and/or that of government counterparts to manage registration and maintain population data. – Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration and identity management activities in the region/ country. – Advocate with and support government authorities to establish and strengthen fair and efficient registration and digital identification procedures and systems and that POCs’ identity documents or credentials are recognized. • Perform other related duties as required. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities. • Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/expected outputs • The Registration and Identity Management are well-coordinated at sub-national level • UNHCR has reliable and up-to-date data of refugees and Asylum seekers. • UNHCR registration, ProGres database and Biometrics and Identity Management System are maintained with high quality so that it will be used for the operational planning and producing relevant reports and statistics. • Standard Operating Procedures (SOPs) related to registration are updated and implemented, with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM) • have fair and transparent access to the registration procedures. • Fraud in the registration process is identified and appropriately addressed. • Registration and Data focal point in field are trained adequately. • The development of capacity through coaching, mentoring and formal on-the-job training, when working with (including supervising) national staff or (non-) governmental counterparts, including Implementing Partners (IPs); • Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment. • A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in, and capacities developed.
Eligibility criteria
Age
27 – 80
Nationality
Candidate must be a national of a country other than the country of assignment.
Requirements
Required experience
4 years of experience in – possess technical expertise in registration, digital identity, or biometric management systems. – Experience with UNHCR’s PRIMES applications, specifically proGresV4, BIMS, and Rapp. – Familiarity with planning, programming, strategic planning, project development, budgeting. – Understanding of civil registration, national identity management or digital identification systems (including population registries), and digital identity technical standards. – Experience in devising data collection and analysis. – Experience working with partners, including host and donor Governments, humanitarian and development partners. Required Experience: At least 3-4 years relevant experience with Undergraduate degree; or 2 years relevant experience with bachelor degree; or 1-year relevant experience with Doctorate degree. Understanding of the principles and concepts of international protection and UNHCR, including UNHCR’s registration and identity management guidance and the Policy and Guidance on the Protection of Personal Data of Persons of Concern. – Prior working experience in the Sahel region or in a large complex operation like Chad is an asset Computer skills: Advanced knowledge of Microsoft Office 365 suite and especially Microsoft Access and MS. Excel. Minimum knowledge of MS SQL Server 2017, T-SQL, Ms CRM, Power apps, Fetchxml and VBA. Knowledge in business intelligence and information management tools is an asset. Desirable candidate Profile: Experience in Information technology and Crisis and emergency management The incumbent will be expected to: – Maintain or improve registration data quality. – Ensure that all registration processes are backed with standard operational procedures. – Monitor usage of proGres V4 for all modules. – Support the operation in the multi-year planning process
Area(s) of expertise
Information technology
Driving license
–
Languages
French, Level: Fluent, Required English, Level: Working knowledge, Required
Required education level
Bachelor degree or equivalent in Data management and Databases administration, IT or related fields
Competencies and values
• Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.
Other information
Living conditions and remarks
Baga Sola is a town on the shore of Lake Chad in western Chad. It has a hospital and a fish market, and a refugee camp for Nigerians and Chadians who fled Boko Haram. In the UNHCR sub-Office Baga Sola, restauration is organized, and the staff contribute for feeding themselves. Baga Sola is about 372 km from the capital city Ndjamena with no facilities available. The type of accommodation is Residential. Rest and Recuperation cycle: 6 weeks. In Baga Sola, UN international and national staff members live in UNHCR guesthouse. Other international staff members from UN agencies and INGOs are living in Baga Sola. The main regional town near Baga Sola is Bol which is about 70 kms. There is a regional airstrip in Bol town used by UNHAS airplanes twice a week (Tuesday and Thursday weekly rotations Ndjamena -Bol) and Monday-Friday Ndjamena -Baga Sola Chad is a country with a high incidence of malaria. The use of mosquito nets is strongly recommended. Vaccination from yellow fever is compulsory. Other vaccinations such as meningitis and hepatitis B are also recommended. Basic medicines are available in pharmacies, but it is recommended to bring your specialized medicines. Food is usually available in N’djamena in the local market as well as few superstores “Alimentation Generale”. In Easter Chad too, vegetables and meet are available in local market, usually it’s an open fair once a week where most of the commodities can be purchased. As Chad is a francophone country, therefore, people speak French and also Arabic. English is not a very common language. Daily transactions are made in either Euro or in local currency, named FCFA. Since climate in Chad is comparatively hot, therefore, you may not need to bring any warm clothing. Yet, it is advisable to at least bring one jacket for any unforeseeable weather changes. Flexibility and the ability and willingness to live and work in hazardous and harsh conditions involving physical hardship and little comfort are absolutely essential. Rest and Recuperation cycle is 6 weeks Conditions of Service The initial contract is issued upon arrival for the period indicated above. The contract can be extended depending on continuation of mandate, availability of funding, operational necessity and satisfactory performance. However, there is no expectancy of renewal of the assignment. A volunteer receives a Volunteer Living Allowance (VLA) which is composed of the Monthly Living Allowance (MLA) and a Family Allowance (FA) for those with dependents.
Inclusivity statement
United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
Note on Covid-19 vaccination requirements
This UNV assignment is subject to proof of vaccination against Covid-19 with WHO approved vaccine, unless the UNHCR Medical Service approves an exemption from this requirement on medical grounds
