WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Qualified female applicants and people with disabilities are highly encouraged to apply

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

These jobs are found in Regional Bureaux (RBs), Country Offices (COs), Area/Field Offices (AOs/FOs). The job holders typically report to a Programme Policy Officer or the designate.
At this level, job holders are responsible for the completion of a range of specialized and/or standardized processes and activities requiring some interpretation of standard guidelines and practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff. They work under minimum supervision, perform basic analyses and compile reports to support information consistency and smooth implementation of programmes/projects.

The United Nations World Food Programme’s (WFP) Tajikistan Country Strategic Plan (CSP) 2023-2026 focuses on supporting livelihoods, improving agricultural production, strengthening value chains, improving health, education, and nutrition outcomes, and strengthening national institutions and systems. The CSP is aligned with the United Nations Sustainable Development Cooperation Framework (UNSDCF) for Tajikistan (2023-2026) and the Government of Tajikistan National Development Strategy (NDS) through 2030. These frameworks aim to achieve the Sustainable Development Goals (SDGs), including SDG 2 (Zero Hunger) and SDG 17 (Partnerships for the Goals).
One of the key outcomes of the CSP is to strengthen livelihoods and resilience capacities. This will be achieved by ensuring that food-insecure and vulnerable populations in urban and rural areas have strengthened livelihoods, resilience, and adaptive capacities through improved climate-resilient and nutrition-sensitive agri-food value chains.

TERMS AND CONDITIONS

JOB TITLE:
Beneficiary Database Assistant ( 4 Positions )

TYPE OF CONTRACT:
SC5

UNIT/DIVISION:
Programme

DUTY STATION (City, Country):
Bokhtar, Gharm, Khorog, Khujand, Tajikistan

DURATION:
12 Months

JOB PURPOSE

The purpose of the assignment is to enhance the impact of WFP operations it is imperative to ensure the right person receives the intended benefit, at the right time, in the best way. This necessitates the efficient management of beneficiary data. Access to this data should be streamlined, providing a comprehensive overview of those being served. Simultaneously, vital attention must be given to securely storing personal information, with a primary focus on protecting privacy and ensuring data security.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Support cooperating partners in identifying beneficiaries using targeting strategies and guidelines.
2. Develop training and capacity development materials for partners and staff on how to use the SCOPE system efficiently.
3. Provide trainings to cooperating partners for efficiently using SCOPE, including hands on demonstrations
4. Support WFP staff in beneficiary verification, including spot checks and beneficiary verification in SCOPE.
5. Oversee the overall progress of cash-based transfers, including follow-up with staff involved in the transfer process.
6. Collaborate with cooperating partners in collecting KYC files for opening bank accounts for beneficiaries and follow up with financial service providers.
7. Facilitate quick troubleshooting for cooperating partners using the SCOPE system.
8. Develop templates and tools for collecting data not collected in SCOPE for donor reporting purposes and mobilize cooperating partners to collect this data.

9. Prepare periodic reports and updates on beneficiary data as required by management.
10. Provide strategic recommendations to the WFP management for improving the efficient use of SCOPE and scaling up SCOPE operations.
11. Name of role in SCOPE: Enroller, Registrar, Mobile Import ERD, Mobile user.
12. Other tasks as requested by the Head of Field Office.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience:
At least 5 years of experience in database management, including experience of online database platforms for beneficiary database management in humanitarian or development projects.

Knowledge & Skills:
Excellent communication and interpersonal skills;
Training need assessment and training delivery skills;
Strong computer skills and digital literacy
Skills of working in multidisciplinary group, and engaging partners and stakeholder.

Languages:
Required fluency (level C) in oral and written English and Tajik or Russian;

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

FUNCTIONAL CAPABILITIES

DELIEVERABLES

1. Operational guideline, system, and equipment ready for using SCOPE.
2. Training materials developed and WFP staffs and cooperating partners trained on using SCOPE.
3. All the trouble shooting regarding SCOPE and cash-based transfers handled with utmost integrity and professionalism.
4. Updated beneficiary data provided for management and reporting on time and quality.
5. Medium and long term strategy for strengthening SCOPE capacity in country office

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has facilitated communication with technical teams (i.e. nutrition, VAM, etc.).
• Has contributed to implementation of programmes.
• Has observed or assisted with policy discussions.

DEADLINE FOR APPLICATIONS

All applications should be submitted no later than Tuesday 9th April 2024 (11:59 Local Tajikistan Time)

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

Qualified female applicants and people with disabilities are highly encouraged to apply

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.