Registry Administrative Clerk (NPSA4)

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    1 month ago
  • Category:
    Administration, Documentation and Information Management
  • Deadline:
    12/04/2024

JOB DESCRIPTION

Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
Job Purpose and Organizational Context

The Registry/Administrative Clerk works in close collaboration with the Operations, Programme and projects staff and other UN agencies staff to exchange information and ensure consistent service delivery.
Under the guidance of Operations Manager and direct supervision of the Head of Administrative Services Unit, the Registry/Administrative Clerk provides support to office operations performing a variety of standard administrative processes ensuring high quality and accuracy of work. The Registry/Administrative Clerk promotes a client, quality and results-oriented approach.
Duties and Responsibilities

•    Receive and handle all incoming/outgoing correspondence, UN pouch and ensure their proper registration and filing; Register and forward mail/messages by using Email and an electronic filing system and/or the HP digital sender for computerized filing;
•    Keep the chrono files of internal circulars and files pertaining to specific series in line with UNDP consolidated file list and standards; Filing relevant documentation in Office intranet
•    Collect and assist in cost recovery information on services provided by the Unit to the UN Agencies/Projects and pass on information to the finance assistant for applying the relevant charges;
•    Review and apportions charges for fuel consumption bills/ telephone/mobile bills including long distance calls and in charge of the PBX telephone charging software and its follow up related to cost recovery for personal, programs/projects and UN Agencies; Prepare payment requests for fuel consumption, landline/mobile phone and others as required
•    Maintain and monitor jointly with ICT Manager monthly or periodic telecommunication subscription fees to ensure smooth operation and prepare payment requests; Maintain and monitor monthly or periodic removal of garbage from UNDP CO and prepare payment requests;
•    Receive and handle all incoming telephone calls, updating the UNDP/UN telephone directory; Take part in discussions on improvements of registration of office correspondence taking into account registration rules and needs of office units;
•    Arrange hotel booking for international missions, maintain hotel database; Assist to Head of Administrative Services and Finance Unit in preparing DSA Survey; Assist to Administrative Assistant in logistic/travel arrangements if required;
4.      Institutional Arrangement

Under the guidance of Operations Manager and direct supervision of the Head of Administrative Services Unit, the Registry/Administrative Clerk provides support to office operations performing a variety of standard administrative processes ensuring high quality and accuracy of work. The Registry/Administrative Clerk promotes a client, quality and results-oriented approach.
The Registry/Administrative Clerk works in close collaboration with the Operations, Programme and projects staff and other UN agencies staff to exchange information and ensure consistent service delivery.

Competencies
Core

Achieve Results:  LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline

Think Innovatively:  LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements

Learn Continuously:  LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback

Adapt with Agility:  LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible

Act with Determination:  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner:  LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships

Enable Diversity and Inclusion:  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination .

Cross-Functional & Technical competencies 
Business Management: Communication
  • Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Business Management: Digital Awareness and Literacy

  • Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage of through understanding their impact and empowering others to use them as needed.

Business Management: Customer Satisfaction/Client Management

  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy.
  • Look for ways to add value beyond clients’ immediate requests.
  • Ability to anticipate client’s upcoming needs and concerns.

Administration & Operations: Registry & correspondence Management

  • Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Administration & Operations: Documents and records 

  • Overall document (hard or electronic) management; registry and retention policy including storing and archiving

Administration & Operations: Events management (including retreats, trainings and meetings)

  • Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.

Business Development: Integration within the UN

  • Ability to identity, and integrate capacity and assets of the UN system, and engage in joint work; knowledge of the UN System and ability to apply this knowledge to strategic and/or practical situations
Required Skills and Experience
Education:

Secondary Education is required.

Or Bachelor’s degree in Social Science, Business Administration, Philology or related area and minimum of 1 year of relevant experience in administration, logistics, and office management.

Experience:

A minimum of 4 years of of proven experience in administration and/or logistics, office management and relevant field if secondary education.
Or 1 year of relevant experience in administration, logistics, and office management if Bachelor degree.
Work experience with UN agencies or any other international development organization is an advantage.
Required skills:

  • Self-development, initiative-taking;
  • Acting as a team player and facilitating team work;
  • Informed and transparent decision-making.

Desired skills in addition to the competencies covered in the Competencies section:

  • Uses information/databases/other management systems;
  • Provides inputs to the development of simple system components;

Maintains effective client relationships:

  • Reports to internal and external clients in a timely and appropriate fashion;
  • Organizes and prioritizes work schedule to meet client needs and deadlines;
  • Establishes, builds and sustains effective relationships within the work unit and with internal and external clients;
  • Responds to client needs promptly.

Required Language(s) (at working level):

Fluency in English and Uzbek. Good command Russian is desirable.

Professional Certificates: 

Disclaimer
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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