Org. Setting and Reporting

The position is within the United Nations Liquidation Entity (MINUSMA), Bamako duty station. The Chief of Operations and Resource Management (ORM) reports to the Director of the Liquidation entity. The focus of this job is to direct and oversee the strategic and cross-cutting the liquidation entity support functions mainly Human Resources, Financial Resourcing and Performance Management, Field Technology, the Liquidation Entity, Support Centre and Regional Offices, with a view to ensuring coherence in forecasting, performance monitoring, planning, and coordination activities related to operational and resourcing activities. The Chief Operational Resource Management shall focus significant attention on effective resource allocation and utilization, monitoring budgets, ensuring appropriate financial and budget controls, reviewing resource allocations in light of strategic goals and outcomes and identifying opportunities to attract or leverage resources. The incumbent of this position ensures effective establishment of management scorecard targets and monitors achievement of results. He/she ensures internal control framework is in place and issues appropriate sub-delegation of authorities for respective Section chiefs under his/her immediate supervision.

Responsibilities

Within delegated authority, the Chief, Operations and Resource Management will be responsible for the following duties: • Unifies strategic and cross-cutting liquidation entity support functions with a view to ensuring coherence in forecasting, performance monitoring, planning, and coordination related to operational and resourcing activities; • Provides leadership in the provision of strategic guidance, direction and oversight for the effective management of financial, human and physical resources; • Leads and directly oversees the Human Resources Section (HRS), Financial Resourcing and Performance Section (FRPS), Field Technology Section (FTS), Liquidation Entity Support Centre (MSC) and Sector/Regional Offices for the effective fulfilment of the liquidation entity support strategy and associated support plan; • Leads the development, preparation, coordination and monitoring of strategies and work plans for Operations and Resource Management activities and takes the lead in securing the required human, financial, logistic and technological resources to achieve them; • Provides guidance and direction for the planning and forecasting of the personnel, financial, logistic, information and communication technology requirements of all the liquidation entity components; • Liaises directly with UNHQ offices to ensure the liquidation entity planning and resource allocation is coherent with HQ priorities, guidance and policy; • Effectively leads, coordinates and directs all aspects of the Operational Resource Management Pillar as follows: Human resources management: • Oversees the development and implementation of the liquidation entity specific human resources strategies and plans and is accountable for the achievement of strategic and operational targets. Ensures effective and timely delivery of strategic advisory services in human resources management with a particular focus on HR planning, policy implementation, self-monitoring and compliance with Key Performance and operational indicators to ensure that human resources strategies and plans are aligned with the overall liquidation entity’s strategic framework and concepts of operations and are responsive to evolving changes in mandates and phases, operational priorities and human resources imperatives and targets; • Ensures, through establishing capacity building programmes, that HR processes including an efficient staffing table management based on approved organizational units and positions, management of the process of classification of positions, and recruitment strategies are effectively implemented. Financial resourcing and performance: • Oversees the development and delivery of strategic support and business intelligence, including advice to operational counterparts and the liquidation entity leadership, on financial resourcing and stewardship, organizational performance of the liquidation entity, and risk management in line with the liquidation entity priorities; • Ensures financial sustainability of the liquidation entity, and supports the DMS in planning, managing and implementing approved budget, while helping to ensure delivery of services through cost-effective means; • Ensures sound financial management and the integrity of financial transactions, systems and reports by enforcing consistent application of financial rules and regulations; • Ensures integrated, results-based planning, budgeting and utilization of resources in line with established policies and procedures. Information and communication technology: • Oversees the development and delivery of quality, robust and reliable information and communication technology (ICT) services in support of the liquidation entity, mandate implementation; • Facilitates the implementation of innovative and intuitive technology solutions that enhances work across the liquidation entity, pillars and facilitates technological problem solving and decision making at all levels; Manages the liquidation entity, information security and its incident response plan. Liquidation Entity Support Centre: • Oversees the development and delivery of timely, coordinated and efficient logistic support planning by the liquidation entity, Support Centre to all components of the liquidation entity, Support Division for operational priorities and key project implementation. Sector or Regional Offices: • Oversees the coordination of all operational and resourcing activities of regional offices to ensure their timely set up and provision of human resources, financial and information technology support required for the fulfilment of the mandate of the regional office. Other duties and responsibilities: • Takes the lead in the development and implementation of special projects such as Disaster Recovery and Business Continuity, Welfare activities as required; • Manages the liquidation entity, ‘s service desk operations providing regular management reports on service availability and performance; • Monitors client experience and advises on programs for continuous service improvement; • Implements pilot projects and monitors, coordinates and reports on their progress; • Liaises with local authorities, the liquidation entity, stakeholders, and UN Agencies, Funds and Programmes or other parties on behalf of the Director of Liquidation.• Leads team members efforts to collect and analyze data and provides insight to identify trends or patterns for data-driven planning, decision-making, presentation and reporting. Ensures that everyone can discover, access, integrate and share the data they need.

Competencies

Professionalism: Knowledge of administration including approaches and techniques to address and advise on highly sensitive complex problems with multiple clients and a wide range of needs. The ability to analyze and interpret data in support of decision-making and convey resulting information to management – Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Judgement/decision making: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary. Leadership: Serves as a role model that other people want to follow. Empowers others to translate vision into results. Is proactive in developing strategies to accomplish objectives. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Education

Advanced University degree (Master’s degree or equivalent) in business or public administration, management, human resources management, finance, accounting, information technology or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Not available.

Work Experience

At least fifteen (15) years of progressively responsible and diversified professional experience in public or business administration, human resource management, finance, accounting, information technology or related area is required. Experience in handling complex organizational issues at the international level is desirable. Hands-on-experience with UN administrative/financial policies and practices is desirable. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. Experience in data analytics or related area is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of French is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This Position is temporarily available within the UN Liquidation Entity (MINUSMA) initially until 31 July 2024, subject to budget approval. If the selected candidate is an internal staff member of the UN Secretariat, the selection will be recorded as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless: (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.