Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department and Team Summary

In support of Mercy Corps’ mission, the global Corporate and Foundation Partnerships team manages Mercy Corps’ fundraising relationships with major global companies and foundations. We set bold visions for the positive social change we can create with our partners, provide outstanding partner services and relationship management, and together build meaningful partnerships that provide value to all parties while creating lasting impact for the local communities where we work. Our partnerships span areas including emergency response, economic and market development, food and water security, climate change, and peacebuilding. We work across many teams at Mercy Corps, including marketing and communications, mass market fundraising, the executive office, and with our programme and country-based colleagues around the world. This position sits within Mercy Corps’ Development team.

The Position

The Communications Officer, Global Corporate & Foundation Partnerships will focus on two key workstreams: 1) Implementing the communications and profile-raising strategy for the Development team’s $250M Climate: Possible global campaign and 2) Communications projects supporting European corporate and foundation partners. Working closely with the Communications Director, Global Corporate & Foundation Partnerships, and the Senior Director of Development in Europe, this position will coordinate across internal teams, including fundraising relationship managers and communications and marketing team members, and liaise directly with external partners.

Essential Responsibilities

CLIMATE: POSSIBLE COMMUNICATIONS & PROFILE-STRATEGY SUPPORT (60%)

● Support the execution of the Climate: Possible communications plan, including managing the creation of thought leadership deliverables, developing written and other creative content, and coordinating internal reviews.

● Create an editorial calendar, develop and track an ongoing stream of content for executive and agency social media channels that highlights Mercy Corps’ expertise in climate adaptation programming.

● Event support, including developing briefing documents, talking points, invitation copy, and social media promotion for external climate conferences and events and Mercy Corps-organised corporate and foundation partnership events.

●Create new deliverables and update the existing suite of Climate: Possible marketing materials, as needed.

GENERAL COMMUNICATIONS SUPPORT FOR CORPORATE & FOUNDATION AUDIENCES (35%)

● Contribute to the development and implementation of multi-channel profile-raising strategies in support of the European strategic plan. Contribute to the profile and influence strategy to raise Mercy Corps’ profile with key corporate and foundation donors and prospects.

● Manage emergency response coordination for the Global Corporate and Foundation Partnership teams in partnership with the Global Sr. Communications Officer. Write emergency response communications (creating and sourcing content from internal teams), including email solicitations and updates, and help create donor deliverables, including decks and webinars to support emergency response fundraising amongst Corporate and Foundation partners.

● Source, transform, and create content into compelling Corporate and Foundation audience-specific products, including emails, blog and social posts, pitch decks, fact sheets, and videos.

● Serve as the communications lead, in partnership with corporate relationship managers, for corporate co-fundraising opportunities and submission prizes and competitions.

●Support strategic employee communications efforts for top European corporate partners in partnership with the Employee Engagement Officer.

●Monitor social media accounts of key Corporate and Foundation partners, and draft suggested posts for executive or agency engagement.

KNOWLEDGE MANAGEMENT AND TEAM PROCESS IMPROVEMENT (5%)

• Develop and maintain internal documents to track communications projects and evaluate and prioritise communications opportunities with partners.
• Stay abreast and socialize internal communications resources and general fundraising communication trends with the Corporate and Foundation teams.
• Contribute to Mercy Corps’ ethical fundraising and communications strategy by creating materials in line with our ethical storytelling approach and guidelines.

Supervisory Responsibility

None.

Accountability

Reports Directly To: Director of Communications, Global Corporate and Foundations Partnerships and the Senior Director of Development, Europe.

Works Directly With:Climate: Possible leadership committee including Chief Climate Officer and Senior Directors, Directors/Senior Managers and Deputy Directors for Corporate and Foundation Partnerships; Employee Engagement Deputy Director and Officers; Development Coordinator; Marketing and Communications team members.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualifications & Transferable Skills

• 4+ years of experience in corporate or non-profit communications
• Expertise across various marketing and communications specialties, including public relations, social media, digital marketing, and corporate communications.
• Outstanding writer with experience in multiple formats.
• Ability to translate dense, technical, and specific information into compelling and accessible messaging and copy.
• Excellent project management skills, with the ability to manage and prioritise competing demands while maintaining attention to detail.
• Visual thinker – design skills are a plus; experience working closely with designers.
• Ability to adapt and pivot in a fast-paced environment.
• A strong understanding of relevant fields such as business, communications, marketing, non-profit management, or international development, as demonstrated through practical experience, coursework, or self-directed learning.

Success Factors

The Communications Officer, Global Corporate & Foundation Partnerships, will have demonstrated experience creating high-quality, fit-for-purpose communications deliverables. An outstanding writer and project manager, they will work collaboratively with multiple teams and individuals across many departments to ensure successful project outcomes. Experience in corporate social impact, climate programming, or international development will be a strong asset.

Note: Mercy Corps is committed to creating a culture of inclusion for all people that protects, enables, and elevates diverse community members and groups. We are eager to meet with candidates from diverse backgrounds.

Living Conditions / Environmental Conditions

The position is based in the U.K. and requires up to 5% travel to international and domestic locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

As a safeguarding measure, Mercy Corps screens all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Our screening process is designed to be transparent and completed in partnership with new Team Members. You will have the opportunity to disclose any prior convictions at the conclusion of the recruitment process before the check is initiated. We ask that you do not disclose any prior convictions in your application materials or during the recruitment process.