Position open only to staff of the

United Nations in Madagascar

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply without regard to race, color, national origin, ethnic or social origin, genetic information, sex, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

The United Nations World Food Programme is the world’s largest humanitarian agency fighting global hunger. WFP’s mission is to help the world achieve Zero Hunger in our lifetime. Every day, WFP works around the world to ensure that no child goes to bed hungry and that the poorest and most vulnerable, especially women and children, can access the nutritious food they need.

WFP’S MANDATE AND INTERVENTIONS IN MADAGASCAR

In Madagascar, WFP is supporting the government’s efforts through an assistance strategy to respond to the humanitarian emergency, strengthen community resilience and support sustainable development efforts. In collaboration with government agencies, non-governmental organizations (NGOs) and UN system partners, WFP, organizes cash or in-kind transfers to meet the food needs of families affected by climatic hazards, provides school meals that promote access to education for girls and boys, supports the prevention and treatment of malnutrition, and provides technical and financial support to groups of small agricultural producers to improve their production and access to the market.

WFP also provides the air transport service, ensuring safe, reliable and cost-effective transport for humanitarian and development actors to other parts of Madagascar.

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

1. Contribute to the development of plans and budgets, and manage the deployment of IT/TC systems aligned with business needs, in accordance with WFP corporate standards.
2. Monitor and maintain IT/TC systems and networks, ensuring appropriate data security and access controls considering both local and wide area network issues; and supporting users to get maximum benefits from them.
3. Install and configure new computer hardware for improving and upgrading system performance; contribute to technology upgrades as required.
4. Contribute to technical specifications and tender documents that support the procurement of IT/TC equipment and services at minimum cost, in line with WFP rules and regulations.
5. Collate and analyse data to contribute to the preparation of accurate reports on IT/TC activities, investments and costs, identifying ideas to increase cost-efficiencies where possible.
6. Maintain and develop technical expertise and understanding of industry developments.
7. Provide advice to managers and users, understanding and resolving issues, and ensuring IT policies, procedures, systems and tools are correctly applied to support them.
8. Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
9. Contribute to the capability building of staff through the review and/or design of appropriate training programs aimed at developing skills/knowledge in IT and Telecommunications.
10. Coordinate with other UN agencies in order to align activities and maximise possibilities of inter-agency collaboration in the field of IT and TC.
11. Interact effectively with internal and external colleagues and user groups to understand their needs and provide appropriate technical support.
12. Follow standard emergency preparedness and contingency planning practices to ensure WFP is able to maintain basic IT services and/or quickly respond and deploy resources to affected areas at the onset of a crisis.
13. Contribute to the preparation of operational plans and deliver resource requirements at the onset of an emergency.
14. Other as required.

OTHER SPECIFIC JOB REQUIREMENTS (details to be determined by Post Managers):

This section is optional to describe other duties, skills & knowledge required for the specific job.

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

FUNCTIONAL CAPABILITIES:

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

• Has coordinated and managed small or medium projects at field Office.
• Has assisted in change management procedures, activities and processes at field Office.
• Has assisted in establishing standards and protocols for service excellence within own domain at field Office.
• Has successfully performed installation or testing of new hardware for improving or upgrading systems performance.
• Has proven experience analyzing service management results and developing service enhancement recommendations.
• Has keen ground-level experience implementing IT and telecoms systems in emergencies.

STANDARD MINIMUM ACADEMIC QUALIFICATIONS:

DEADLINE FOR SUBMISSION OF APPLICATIONS: JUNE 17, 2024

QUALIFIED FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY

WFP has a zero-tolerance approach to behaviors such as fraud, sexual exploitation and abuse, sexual harassment, abuse of power and discrimination. All selected candidates will be required to adhere to WFP’s standards of conduct and will therefore be subject to rigorous background checks either internally or by the intermediary of third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may result in disqualification or dismissal.

WFP will not seek payment at any stage of the recruitment process, including at the offer stage.