• Organizational Leadership: Establish and articulate vision and strategy for the IRC local offices. Engage actively with local leaders and communities to advance IRC’s mission and work locally as a thought and operational leader; maintain and nurture collaborative working relationships with state and local agencies as well as other service providers, donors, advocacy partners and community organizations. Uphold client-focused approach and engage comfortably with clients; demonstrate respect for clients’ resilience, strength and wisdom. Ensure the implementation and development of quality, effective and holistic strategy and programs to maximize outcomes for clients.
• Strategic Planning: Lead annual strategic planning process that exhibits his/her own strategic vision for the office and incorporates the input and programmatic vision of IRC staff. Coordinate with IRC headquarters and ensure office’s strategic plan reflects the agency’s overall mission and goals. Contribute to RAI network-wide initiatives and capacity building models to advance the IRC Strategic Plan.
• Staff Management: Build and maintain unity among the staff. Maintain an open-door policy and practice to ensure ongoing, consistent two-way communications. Promote compliance with the IRC Code of Conduct; take responsibility for own actions and remain accountable at all times for his/her team’s actions. Maintain solid and effective office management structure that ensures a fully integrated team across departments; ensure regular staff/management meetings. Ensure effective onboarding, capacity building, professional development opportunities and performance improvement strategies are implemented to maintain knowledgeable, professional staff.
• Operations: Ensure timely and consistent communication with HQ (RAI and other departments) on operational issues, policies, and reporting; ensure local implementation of IRC policies including procurement, IT, and security and safety protocols.
• Human Resources: Ensure systems are in place for recruitment, hiring, orientation, performance, management, terminations, layoffs, leaves, etc.; actively engage staff in discussions about their professional development and retention; consistently use standard tools and processes such as job descriptions and annual performance reviews. Ensure compliance with local, State and Federal labor laws as well as organizational policies, procedures, and standards. Engage Regional HR Partner as a resource to achieve optimal performance in this area.
• Advocacy and Outreach: Lead local advocacy efforts and support national advocacy efforts; host Board, senior staff, and donor visits as appropriate; engage in and support community and policy outreach efforts on behalf of the IRC.
• External Representation and Fund Diversification: Proactively provide senior leadership and representation of the organization to local and national community, partner, and media audiences; lead the team in fund diversification and stewardship including public, private and corporate resources.

Financial Management

• Budget Oversight: Oversee annual budget development; regularly review the operating budget as well as monthly budget-to-actuals; maintain effective systems for tracking spending rates; address anomalies in revenue and expenses.
• Program Budget Tracking: Track monthly R&P and Matching Grant direct assistance; track and ensure sufficient monthly Matching Grant funds, slots, and Contribution-in-Kind resources, and monitor all other program budgets.
• Budget Training: Train future program managers/staff on program budget oversight; establish budget expectations; ensure consistent communication between program and accounts management.
• Development Plan: Oversee development and tracking of annual resource development plan to ensure achievement of goals and adequate resourcing of restricted and unrestricted funds; devise contingencies targets when targets are not met.

Advocacy, External Relations and Fundraising

• Provide vision and leadership for overall resource development strategy and develop a local fundraising plan based on analysis of office and program strengths, service gaps and local environment.
• Development: Collaborate with colleagues in RAI HQ and Revenue to ensure effective use of technical support and resources; cultivate local donor relationships; interface with Institutional Philanthropy and Partnerships and other HQ Revenue staff; work at the local level to maintain and expand funding base.
• Marketing: Oversee development of a marketing strategy and plan for the local environment; ensure local level marketing materials are reviewed for quality and consistent messaging.
• Media and Communications: Maintain professional and positive public image of IRC; engage with the local media outlets and develop working relationships; liaise with IRC Communications Department on all media contacts in accordance with IRC policies on external messaging.
• Partnership: Build strong partnerships in public, private, and non-profits sectors and refugee communities to meet strategic objectives. Collaborate with partners to address refugee needs and support an enabling environment for refugee integration.

Requirements:

• Undergraduate degree required, advanced degree in related field preferred.
• Minimum 10 years of progressively responsible work experience with social services or humanitarian assistance programs; strong preference for previous experience with direct services delivery to clients in cross-cultural environments.
• Demonstrated staff management, program development, monitoring, evaluation, and advocacy experience.
• Authentic leadership: demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality. Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Successful and significant fundraising and grant writing experience.
• Financial management experience, including effective management of budgets.
• Proven people management skills: demonstrated ability to deliver results and translate words into action.
• Keen diplomatic and interpersonal skills; ability to enhance internal and external relationships, including with partners and donors. Ability to work successfully and with utmost integrity and respect in cross-cultural environment and with limited English-speaking client population.
• Ability to heighten the visibility of the office and programs, both within the IRC network and in the external environment.
• Superior organizational skills: ability to set priorities and effectively manage time in a fast-paced team environment.
• Proven digital literacy to include experience using MS Office.
• Ability and willingness to travel up to 15%.