Develops and implements strategic workforce planning, monitoring, and reporting and identifies key needs to deliver an effective business strategy; Leads workforce Planning (WFP) process and advises on timely workforce planning, through: – Overseeing the process of submitting posts actions and restructuring proposals, including establishment, reclassification, redeployment and/or abolishment through the BPC (Business Planning & Consolidation) tool, coordinating with Programmes, Departments and Fields, and assessing these inputs based on the norms, and staffing demands. – Assessing the current workforce and its relevant characteristics, including current skills of the workforce through talent reviews and/or functional talent assessments; – Assessing future demand of internal talent through data analysis, potential risks such as reassignments, retirements or other loss of talent, consultation with functional subject matter experts and analysis of key HR data; – Projecting a supply versus demand model for relevant areas, and identifying gaps; – Developing a strategy to close gaps by identifying appropriate talent solutions over the short, medium and long-term including costs, timeframes and benefits as part of a communication and engagement strategy to ensure buy-in of the workforce plan across different stakeholder groups; – Implementing workforce planning plans and maintains an oversight of implementation. – Conducting a lessons-learned exercise and facilitating mainstreaming of workforce planning practices into broader Agency-wide planning processes. Prepares and manages for HR Department UNRWA’s yearly submission for the 5th Committee – Advisory Committee on Administrative and Budgetary Questions (ACABQ) – for UN NY; participates in budget hearings and quarterly expenditure meetings with the Finance Department; Provides expert advice to support talent management and management reform initiatives Agency-wide including those launched from headquarters, or developed at the Field Office level in order to ensure continuous integration with overall workforce planning; In close cooperation with the Reporting and Analytics Officer, responsible for HR Systems Dashboards and Reporting, through; – Leading monitoring and reporting on staffing data in HR systems, including relevant trend analysis, and preparation of corporate HR statistical reports for UNRWA management and for other purposes including ad-hoc inquiries from various internal and external stakeholders; coordinates HR data integration, completeness and accuracy across enterprise systems and reports to enable HR monitoring on the proper use of the Agency’s contract modalities as well as other areas identified by the Executive Office and Department of Human Resources; – Leading the HR systems implementation and improvement of current system, including business process reengineering, automation and digitalization of HR processes in close coordination with DITID – Managing the design, creation, implementation, maintenance, and support to a variety of moderate to complex HR reports; develops and updates HR dashboards to assist HQ and Fields in workforce planning, monitoring, internal/external audits and donor requests for information, utilizing appropriate reporting and visualization tools; researches and supports HR in the identification of best-fit technology solutions and analytics best practices and innovations; Provides coaching, training and guidance on system and dashboard related matters to ensure staff development and enable high performance within the ODCSR team;

Requirements: 

Education

Advanced university degree (Masters or equivalent) from accredited educational institution in HRM, Data Analytics, Organizational Development or a related field of study such as business or public administration, economics.

Job – Specific Qualification

Not available.

Work Experience

A minimum of seven years progressive professional experience in Human Resources Management including several years developing and implementing a corporate workforce plan is required. Experience in implementing organizational change initiatives, business analytics, including designing and implementing monitoring dashboards is required. Unless already serving as an international staff member in the UN Common System, a candidate for an international post must have at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport or a national identity number is required. Advanced university degree (Masters or equivalent) from accredited educational institution in HRM, Data Analytics, Organizational Development or a related field of study such as business or public administration, economics is required. Experience in business intelligence tools such SAP is desirable. Technical SAP HR experience, with knowledge of underlying data assets (master data tables, configuration tables, logical databases) is desirable. Knowledge of HR data, time dependent data and workforce analytics is desirable. Knowledge of Power BI and dashboards is desirable.

Languages

Excellent command of spoken and written English.