• Ensure compliance with local regulatory requirements.

• Develop global standards and maintain talent acquisition processes that ensure quality and consistency in attracting, assessing, selecting, and hiring talent.

• Develop strategies to address talent acquisition-related challenges and provide appropriate approaches for resolution.

• Empower the delivery of a responsive, high-quality candidate experience that aligns with Mercy Corps’ values and mission.

• Develop and implement strategies to build national recruitment capacity in partnership with country leadership, ensuring alignment with organizational goals and objectives.

• Advise on and approve exceptional talent acquisition-related circumstances globally, ensuring compliance with specific labor laws and internal processes.

• Ensure legal compliance for talent acquisition processes, maintaining accountability for adherence to relevant regulations and guidelines.

• Thoughtfully delegate responsibilities for effective coordination between the Global Talent Acquisition and other HR functions, ensuring seamless collaboration and alignment of priorities.

• Represent Talent Acquisition priorities to executives and leadership, advocating for resources and support as needed to achieve strategic objectives.

• Ensure the growth and effective resourcing of the Global Talent Acquisition team, with a deep understanding of roles and responsibilities.

• Foster a work environment of mutual respect, excellence, and continuous learning, where team members are empowered to thrive.

• Engage in close partnership with the larger People Team and agency to share ideas, develop standard practices, and implement best practices across Mercy Corps programs.

• Design and streamline processes in collaboration with People Team leaders to enhance the Global Talent experience across the organization, focusing on efficiency and effectiveness.

• Guide project management efforts within the Global Talent department, prioritizing process, and system improvements to drive operational excellence.

• Ensure effective systems are in place in all country offices for the management of talent acquisition processes, providing support and guidance as needed.

• Review and support country team adherence to Mercy Corps and donor policies and procedures, contextualizing them to local labor laws and ensuring compliance.

• Provide dedicated support to country teams during emergencies or complex program startups, leveraging resources and expertise as needed.

• Collaborate with country finance leads in producing bi-annual master budgets, ensuring alignment with organizational goals and financial guidelines.

• Actively learns about safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work

• Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members

• Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options

Requirements: 

Minimum Qualifications & Transferable Skills

• Bachelor’s degree in human resources, business administration, or a related field; advanced degree preferred.

• 8+ years of progressive experience in talent acquisition, including at least 5 years in a leadership role within a global organization or NGO.

• Experience personally managing executive/senior level recruitment within the past 5 years.

• Demonstrated success in developing and implementing talent acquisition strategies that support organizational objectives and foster a diverse and inclusive workforce.

• Experience developing and improving talent acquisition systems and tracking talent metrics.

• Deep understanding of recruitment best practices, including candidate sourcing techniques, assessment methods, and employer branding strategies.

• Demonstrated experience and expert ability to create, implement, maintain, and improve recruitment strategies and systems in a high-volume context.

• Strong leadership and team management skills, with the ability to inspire and empower a diverse team of professionals.

• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.

• Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.

• Demonstrated ability to facilitate senior-level conversations.

• Strategic mindset with the ability to think analytically, solve complex problems, and drive continuous improvement.

• Commitment to Mercy Corps’ mission and values, with a passion for humanitarian aid and sustainable development.

• Experience leading and advocating for a diverse team of high performers.

Success Factors