Location:

India
Salary:

negotiable / YEAR
Job type:

FULL_TIME
Posted:

2 months ago
Category:

Information and Communication Technology
Deadline:

06/08/2024

JOB DESCRIPTION

ABOUT THE COMPANY:

World Resources Institute (WRI) is a global research organization that spans more than 60 countries, with international offices in Brazil, China, India, Indonesia, Mexico and the United States, regional offices in Ethiopia (for Africa) and the Netherlands (for Europe), and program offices in the Democratic Republic of Congo, Turkey and the United Kingdom. Our more than 700 experts and staff turn big ideas into action at the nexus of environment, economic opportunity and human well-being.

JOB SUMMARY

As a member of WRI Global IT Team, you will develop apps, workflows, and solutions based on Microsoft Power Platform and other Microsoft tools and platforms. You will work collaboratively with other IT staff of WRI with the primary objective of providing high-quality solutions and support in a multi-cultural and globally distributed organization. In this role, you will provide development, implementation, administration, and operations support for collaboration tools within the Microsoft 365 suite (Office 365, Teams, SharePoint Online). You will also troubleshoot and resolve issues that affect the Microsoft 365 environment and its components when needed. You will assist with maintenance of Workday integrations using Workday Studio, EIB and other tools.

RESPONSIBILITIES

• The primary responsibility includes solution development, maintenance, and support based on platforms such as Power Platform (Power Apps, Power Automate, Power BI, PVA), SharePoint Online (Site Development, Configuration & Administration, SPFx components), Microsoft 365 (Teams, One Drive, MS Forms), and other Microsoft Tools & Technologies (Azure AD, Azure Functions, Microsoft Search, Graph API, etc.)

• Collaborate with internal teams and third-party vendors to ensure data accuracy and consistency

• Monitor and troubleshoot integration issues, ensuring timely resolution and minimal disruption to business operations

• Develop and maintain integration documentation, including technical specifications and data mapping

• Build and support applications, dashboards, forms, workflows, and SPFX components based on requirements analysis

• Write PowerShell scripts to automate bulk jobs and scheduled jobs

• Develop concise and accurate project documentation including design charts, knowledge guides, and operating procedures

• Provide technical and operational subject matter expertise for Microsoft 365 adoption in the organization

• Develop, change, and implement standard operating procedures for IT operations and project implementation support

• Documentation may be required for operational procedures, troubleshooting steps, and technical analysis for products, features, and capabilities

• Use standard APIs, including Microsoft Graph and other REST APIs, for process flows, data synchronization, and systems integration

• Monitor system outages and takes appropriate actions as per the standard operating procedure

• Work with Microsoft and other third-party vendors to address product and service-related issues

• Ensure changes are planned and implemented in a sound, low-risk manner, without creating system outages and following the change management processes.

REQUIREMENTS

• Bachelor’s degree in computer science or related professional degree

• A minimum of 2 years of hands-on experience in app and solution development in a small, mid-size or large organization

• Hands-on experience in developing solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI, and PVA)

• Knowledge in using SharePoint object model, Microsoft Graph, and other REST APIs for solution development and integration

• Knowledge in using client-side technologies like HTML, CSS, SPFx and JavaScript, including JS frameworks such as jQuery, React, bootstrap, etc.

• Experience in Microsoft 365, SharePoint, Teams, and Azure AD administration at the organization level

• Experience in planning and development of enterprise solutions involving Microsoft 365 and Azure Active Directory services

• Experience in building and executing PowerShell scripting for solution development, automation, and Microsoft 365 administration

• Excellent understanding of data management principles, including data cleansing, validation, and transformation

• Ability to analyze complex business requirements and translate them into technical solutions

• Strong problem-solving skills and attention to detail

• Workday integration experience is a plus.

How to Apply
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Good luck!