UNICEF was created with a distinct purpose in mind: to work with others to overcome the obstacles that poverty, violence, disease and discrimination place in a child’s path. We advocate for measures to give children the best start in life, because proper care at the youngest age forms the strongest foundation for a person’s future
General ICT / Office Support:
Activities include:
|
|
Basic ICT Administration: Advertisement
Help Desk Assistant (ICT and Administration) is accountable for specialized support pertaining to routine ICT activities requiring thorough understanding and application of ICT equipment, operating system, hardware and software documentation and functionality. Specific duties may include:
|
Administrative Support:
Help Desk Assistant (ICT and Administration) shall perform a range of tasks to ensure smooth operations of the UN House in Kharkiv as well as to provide administrative support to UNICEF’s Kharkiv FO team. Specific duties may include:
Education: | Completion of Secondary education is required, supplemented with formal training in Computer Science, Information Systems, Telecommunications, Engineering.
ITIL Foundation Certificate or equivalent customer support certification is an asset. |
Experience: | A minimum of five years of practical work experience (with secondary education) in information technology, requiring systematic methods of troubleshooting and problem solving is required. Advertisement
For this position, a bachelor’s degree from a recognized academic institution in ICT, social sciences, sciences, business management, administration, finance or any other relevant field of discipline may replace three years of related work experience. A master’s degree may replace additional two years.Experience in providing assistance to users on IT products and services, and use of applications and diagnostic tools is required. Practical experience in providing technical and business Customer Support and Services is required. Practical experience and working knowledge of various computer platforms and applications is required. administrative work experience, including experience in administration of premises, assets, renovation works is an asset. |
Language Requirements: | Fluency in English and Ukrainian is required. Knowledge of another official UN language is an asset. |
How to Apply
Step 1: Please re-read this job description from the beginning to the end.
Step 2: Click the APPLY FOR JOB button at the end of this job advert.
Step 3: After going to parent website, please read instructions carefully and ensure you apply as soon as possible.
Good luck!