Purpose and Scope of Assignment

(Concise and detailed description of activities, tasks, and responsibilities to be undertaken, including expected travel, if applicable)

• Assist in the implementation of registration, enrolment and digital identity strategies, for populations of concern in compliance with global and regional protection and inclusion objectives and priorities, ensuring that relevant standards are met, and appropriate methodologies and technologies are implemented.
• Provide technical support to staff on planned registration and digital identity management activities.
• Contribute to the development and dissemination of operational guidance, instructions and capacity-development initiatives, in accordance with policy and guidance disseminated by the Global Data Service in Headquarters.

• Design appropriate procedures and systems for assurance of quality registration data and conduct regular data quality and audit checks to monitor the accuracy of data collected, as well as a tool for identification and prevention of fraud.
• Provide post-deployment support and maintenance of the UNHCR refugee systems applications as required.
• Assist the country team to establish and strengthen internal digital identity, registration, and identity management capacity and/or that of government counterparts to manage registration and maintain population data.
• Liaise with Digital Identity and Registration Section of the Global Data Service as necessary to facilitate registration and identity management activities in the region/ country.
• Advocate with and support government authorities to establish and strengthen fair and efficient registration and digital identification procedures and systems and that POCs’ identity documents or credentials are recognised for the purposes of accessing humanitarian, public and private sector services.
• Establish linkages with key partners to implement appropriate case and data management approaches for efficient, accountable and standardized targeting and delivery of assistance and other programming and protection needs.

• Support the operationalization and negotiation with government and UN partners related to interoperability of external digital identification systems with UNHCR refugee registration and identity management systems.
• Liaise and actively engage with government, humanitarian and development actors, and the private sector to promote the inclusion of refugees and asylum-seekers into host States’ population registers and digital identity systems and the registration of birth, marriages, deaths, and other vital events of forcibly displaced persons in the host Government’s civil registry.
• Support the collection of reliable data and the availability of effective analysis relating to POCs’ registration, identity management and digital identification at global, regional and country levels (as appropriate) including for the purposes of strategy development and monitoring and evaluation.
• Monitor, document and report on registration and identity management activities at the regional/ country level, and report on the impact of support interventions to the management of operations.

• Perform other related duties as required.

3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
o Number of individuals registered in the identity management system.
o Percentage reduction in cases of double registration or identity fraud.
o Improvement in the accuracy of registration data.
o Beneficiary satisfaction level regarding the registration process.
o Implementation of a new registration system by the end of the first quarter.
o Training of local staff on new registration procedures before the second quarter.
o Intermediate audit of registration data at mid-year.
o Accuracy rate of registrations (target: 98%).

o Average time to complete a registration (target: less than 20 minutes per person).
o Percentage of staff trained in new procedures (target: 100%).
o Number of monitoring and evaluation reports submitted on time (target: 100%).
o Monthly reports on registration progress and challenges encountered.
o Quarterly reports detailing key performance indicators and corrective measures taken.
o Annual reports including a comprehensive analysis of trends and recommendations for continuous improvement.

4. Qualifications and Experience
(List the required education, work experience, expertise, and competencies of the individual contractor. The listed education and experience should correspond with the level at which the contract is offered.)

a. Education (Level and area of required and/or preferred education)

Master’s degree or bachelor’s university degree in relevant area (e.g. Law, Development, Social Sciences Information Technology, with focus on Database Development, Data Management and Analysis, Demography, Geography, Political Science, Business Administration, Humanities, Statistics, or other relevant field).

b. Work Experience
(List number of years and area of required work experience. Clearly distinguish between required experience and experience which could be an asset.)

With a master’s degree, minimum two years’ work experience is required whereas with a bachelor’s degree, three years’ work experience is required and 1-year relevant experience with Doctorate degree.

c. Key Competencies
(Technical knowledge, skills, managerial competencies, or other personal competencies relevant to the performance of the assignment. Clearly distinguish between required and desired competencies)
 Expertise in identity management and registration of displaced populations.
 Knowledge of information systems and registration databases.
 Proficiency in identity management software (proGres v4, Biometric Identity Management System).
 Ability to analyze and interpret quantitative and qualitative data.
 Ability to manage a multidisciplinary team in a multicultural environment.
 Project management skills, including planning, execution, and monitoring.
 Ability to make decisions under pressure and solve problems effectively.
 Excellent communication and interpersonal skills.
 Sense of integrity and respect for humanitarian principles.
 Flexibility and ability to adapt to changing situations and challenging environments.
Relevant Job Experience

Essential
Understanding of the principles and concepts of international protection and UNHCR, including UNHCR’s registration and identity management guidance and the Policy and Guidance on the Protection of Personal Data of Persons of Concern.

Desirable
Technical expertise in registration, digital identity or biometric management systems. Experience with UNHCR’s PRIMES applications. Familiarity with planning, programming, strategic planning, project development, budgeting and resource mobilization. Understanding of civil registration, national identity management or digital identification systems (including population registries) and digital identity technical standards. Demonstrated knowledge of UNHCR and interagency policies, standards, programmes and operations. Experience of devising data collection and analysis. Experience working with partners, including host and donor Governments, humanitarian and development partners.