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Qualifications

OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The primary objective of the Department of Health Systems and Services (HSS) is to strengthen health systems based on Primary Health Care, supporting universal access to health and universal health coverage. Its work encompasses the following areas: strengthening of health systems stewardship and governance to achieve universal access to health and address the social determinants of health, including social protection in health; strengthening of regulatory frameworks and financial protection for progressive realization of the right to health; organizing people-centered, integrated health service delivery; promoting access to and rational use of quality, safe, and effective health technologies; health policies, and technical cooperation; and developing human resources for health.

DESCRIPTION OF DUTIES

Under the general supervision of the PAHO/WHO Representative (PWR), and the direct supervision of the Advisor, Health Systems and Services (HSS), the incumbent will be responsible for, but not necessarily limited to, the following assigned duties:

1.    Provide support and collaborate in the planning, development and monitoring of plans, programs and projects related to Human Resources for Health (HRH) within the Country; review and consolidate work plans for the different States and Municipalities in the Country to improve the efficiency of implementation, performance assessment and reporting;

2.    Provide technical support for the development of HRH policies, plans and interventions oriented to the strengthening of universal health systems based on Primary Health Care (PHC), organized in integral health networks and the development of integrated networks of services and the family and community health approach;

3.    Promote, facilitate and provide orientations and technical support for the establishment of effective mechanisms of communication and coordination between the national health authority and other sectors of government activity, such as Finance, Education, Planning and Labor, in constructing the viability and sustainability of human resources policies and plans;

4.    Promote partnership and collaboration with national counterparts and partner institutions in the development and implementation of human resources for health development projects;

5.    Support the development of learning policies and plans and the design of training interventions and continuing education programs for the in-service health workforce; promote a better alignment between pre-service education in health sciences, public health and health technicians with the profiles and competencies required by the health system and population health needs, with special consideration to gender aspects and to cultural, rural and underserved communities and population groups;

6.    Provide technical support in the expansion of networks in the field of public health, facilitating communication, interprogrammatic work and strengthening links with the different cooperation partners;

7.    Collaborate with the technical and administrative staff of the Unit for Human Resources for Health; act jointly with the national counterpart in the process of planning, programming, monitoring and evaluation of the Biennial Work Plan results and implementation of the related projects; develop work plans, monitor technical reports for TC/TA and update the project management system; monitor and evaluate indicators and prepare assessment reports;

8.    Provide technical advice on knowledge management for areas of work assigned, using all the available means for the dissemination of relevant scientific information;

9.    Guide the process of production and dissemination of technical cooperation products, using tools that allow greater exchange of information within and outside the Representation;

10. Identify technical assistance issues (needs, options and resources); supervise/coordinate the technical assistance for the Projects and Terms of Cooperation under areas of responsibilities, and with implementing partners at country level;

11. Participate in inter-programmatic work in order to achieve the maximum levels of efficiency and effectiveness;

12. Serve as communication link between the Organization and the intersectoral teams on matters of technical and strategic project implementation and evaluation;

13. Collaborate with national technical teams in the preparation of technical cooperation requests and on-site support for the submission of documentation to the Organization, as per agreed upon operating procedures;

14. Prepare and maintain all documents and progress reports pertaining to the projects being implemented at the country level;

15. Coordinate the collection of baseline data for monitoring of project implementation and ongoing data collection, as per agreed monitoring and evaluation framework;

16. Provide support in the implementation and evaluation of the overall performance of the Projects/Programs/Terms of Cooperation; act on behalf of the Project Advisor, as needed;

17. Collaborate in the preparation of the Representation’s Biennial Work Plan (BWP) and the execution of national technical cooperation, including the analysis of political, technical and socioeconomic realities;

18. Perform other related duties, as assigned;

REQUIRED QUALIFICATIONS

Education:

Essential: A bachelor’s degree in a health, social or management science, or in any other area related to the functions of the post from a recognized university.

Desirable: A master’s degree in health science or other areas of Health, Qualification of Leadership for Policy Management, Regulation or Human Resources Planning in Health would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).  The list can be accessed through the link:  http://www.whed.net/.  PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/ and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience:

Essential: Five years of national professional experience in human resources for health policies, management and regulation; experience in health professional education or health workforce management.

Desirable: Experience in development of integrated human resources for health networks would be an asset.

SKILLS:

PAHO Competencies:

·       Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

·       Teamwork: Collaborate and cooperate with others. – Works collaboratively with team members and counterparts to achieve results; encourages cooperation and builds rapport; helps others when asked; accepts joint responsibility for the teams’ successes and shortcomings. Identifies conflicts in a timely manner and addresses them as necessary; understands issues from the perspective of others; does not interpret/ attribute conflicts to cultural, geographical or gender issues.

·       Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity – Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

·       Communication: Express oneself clearly when speaking/Write effectively/Listen/Shares knowledge – Quality and quantity of communication targeted at audience.  Listens attentively and does not interrupt other speakers.  Adapts communication style and written content to ensure they are appropriately and accurately understood by the audience (e.g., power-point presentations, communication strategies, implementation plans).  Shares information openly with colleagues and transfers knowledge, as needed.

·       Knowing and managing yourself: Manages stress/Invite feedback/Continuously learn – Remains productive even in an environment where information or direction is not available, and when facing challenges; recovers quickly from setbacks, where necessary. Manages stress positively; remains positive and productive even under pressure; does not transfer stress to others. Seeks feedback to improve knowledge and performance; shows self- awareness when seeking and receiving feedback; uses feedback to improve own performance.    Seeks informal and/or formal learning opportunities for personal and professional development; systematically learns new competencies and skills useful for job; takes advantage of learning opportunities to fill competencies and skill gaps.

·       Producing Results: Deliver quality results/Take responsibility – Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own timelines effectively and efficiently.  Shows awareness of own role and clarifies roles of team members in relation to project’s expected results. Makes proposals for improving processes as required and takes responsibility for own work and/or actions, as necessary.   Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

·       Moving forward in a changing environment: Propose change/Adapt to change – Suggests and articulates effective and efficient proposals for change as needed when new circumstances arise.  Quickly and effectively adapts own work approach in response to new demands and changing priorities. Is open to new ideas, approaches and working methods; adjusts own approach to embrace change initiatives.

Technical Expertise:

·       Technical expertise in the areas of human resources for health technical cooperation, health workforce planning, human resources policies, management and regulation, information and forecasting HR systems, HR provision, education and capacity building in health, project management based on results.

·       Strong theoretical knowledge of public health and universal health systems, Primary Health Care and integrated networks of health services.

·       Knowledge of planning, monitoring, evaluation and control of technical cooperation programs.

·       Ability to plan, monitor and evaluate technical cooperation processes.

·       Knowledge and skills in the formulation of technical cooperation interventions and in the development of criteria for evaluating program interventions.

·       Knowledge and skills for the development, implementation and analysis of technical cooperation programs and activities, including budget programming and control.

·       Ability to integrate managerial and administrative inputs into recommendations for decision-making processes; ability to work independently and to manage multiple assignments simultaneously in a complex organizational environment.

·       Strong professional oral and writing skills, including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.

Languages:

Very good knowledge of Portuguese with a working knowledge of English or Spanish.

IT Skills:

Demonstrated ability to effectively use current technology and software, spreadsheets and presentations, as well as Enterprise Resource Planning (ERP) and management information systems. Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

REMUNERATION

Annual Salary: (Net of taxes)

BRA R$284,557.00

ADDITIONAL INFORMATION (Local Recruitment)

This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance).  Other benefits include: 30 days annual leave, dependency benefits, pension plan and health insurance scheme.

All applicants are required to complete an on-line profile to be considered for this post.

Candidates must hold a permanent local working visa (citizenship or permanent resident card) of Brazil.

Candidates will be contacted only if they are under serious consideration.  A written test and/or interview will be held for this post.  The post description is the official documentation for organizational purposes.