Role and responsibilities

The HR Coordinator is responsible for coordinating Duty of Care, Staff Care, and Learning and Development initiatives at the country level. This role supports individual and organizational resilience by fostering a healthy, productive working environment and ensuring that NRC staff have adequate and relevant access to medical and psychosocial support. The HR Coordinator also has overall responsibility for Learning and Development initiatives, including managing staff induction programs and onboarding.

Specific responsibilities:

Staff Care:

1. Develop related Staff Care Policy as per Global initiatives and NRC requirements and ensure to liaise with regional and global offices for updates and minimum standards and requirements.
2. Source and identify potential external providers in the field of psychosocial support and stress management.
3. Propose engagement and team building activities for NRC staff that are incorporated for staff care purposes and prepare events.
4. Plan and facilitate workshops, presentations, seminars, and trainings related to Staff Care/Duty of Care initiatives for all NRC staff.
5. Follow up on medical standards and procedures and ensure that NRC staff are well catered for in terms of medical services, insurance coverage, and health standards in the workplace.

Onboarding and inductions:

1. Manage new staff onboarding process in coordination with the hiring managers. Ensure the offboarding process is completed and the exit interviews are properly analysed.
2. Coordinate the relevant induction package for new staff, and ensure staff complete the induction journey successfully.
3. Follow up and monitor the completion of NRC Mandatory Training sessions.

Learning and development:

1. Act as the focal point for learning and development initiatives, and support staff and line managers to understand and comply with NRC’s Performance Management system.
2. Promote and enhance the culture of feedback among staff and line manages aiming to enhance the individual performance and the overall organisation’s goals.
3. Deliver training sessions and workshops to staff as part of the learning and development initiatives.
4. In coordination with line managers, compile and prepare the annual learning and development plan, and ensure cost is incorporated into the budget.

Other responsibilities include handling reasonable HR duties during the absence of specific HR team members.

Professional Competencies:

These are skills, knowledge and experience that are important for effective performance.

1. Minimum of 3 years’ experience as HR generalist at a similar level.
2. Bachelor’s degree in psychology, business administration, HR. Master’s degree preferred.
3. Fluent in both spoken and written English and Arabic
4. Documented results related to the position’s responsibilities including excellent presentation skills
5. Experience in group and individual session and training delivery.
6. Experience in managing staff care initiatives, staff performance, and the onboarding process.

What we Offer? 

You will be working in an international and diverse organization with a dynamic atmosphere.

You will receive support and opportunities to expand your skills and enhance your expertise.

You will be working in our Office in Jerusalem,

This position is Grade (07) Step (01). Salary & Benefits are based on Jerusalem Duty Station.

Reports to: HR/Admin Manager.

Recruiter: Judeh Hussein

Contract Duration: Open-end Contract.

E-mail: PS.Recruitment@nrc.no

If you are interested to apply for this position, please check the full Job Description: 20240827_HR Coordinator (1).docx

Applications are only accepted if submitted through NRC website.

Applications won’t be considered without a Resume and a Cover Letter in English. 

For more information about NRC’s work in Palestine, please check: https://www.nrc.no/globalassets/pdf/fact-sheets/2024/factsheet-palestine-nrc_202405.pdf

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.