Title: Office Support Assistant

Reports to: Senior Specialist, HR

Job Profile Summary

Provides various office services support for the assigned unit(s)/division in a country office. Performs basic processes and procedures to accomplish tasks and receives close supervision.

Job Description

Provides various office services support for the assigned unit(s)/division in a country office. Performs basic processes and procedures to accomplish tasks and receives close supervision.

Accountabilities:

• Assists with mail and freight services, both domestic and international, and general site operations support like : Photocopy, external guest attending and receive all incoming paper/documents.
• Maintains cleanliness of the office environment.
• Support Inhouse meeting and workshops.
• Ensure tea and coffee to all staffs during office time as per instructions
• Maintains supply Sign-up Logs.
• Perform other related duties as assigned.
• Provide office cleaning support at morning and evening
• Provide support according to the staff requirement.

Problem Solving & Impact:

• Identifies and recognizes problems that have established procedures and limited impact.
• Refers non-standard questions and problems to higher level.
• Errors can be easily and quickly detected within the immediate work unit and would result only minor disruption or expense to correct.

Supervision Given/Received:

• Close supervision involving detailed instructions and frequent monitoring of work performance.
• Contacts are primarily within immediate work unit. Contacts involve obtaining or providing information requiring little explanation or interpretation.

Education:

Secondary School Certificate/GED Diploma or International Equivalent.

Experience:

• 2-4 years of related office administration experience.
• Demonstrated experience with office administrative procedures, standards and equipment.
• Read, write and speak English; fluent in host country language required.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.
• Ability to lift/move up to 5 lbs.

Technology to be Used:

Photocopy machine, and cell phone/mobile technology, and standard office equipment.

Travel Requirements: Less than 10%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

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FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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