Digital and Multimedia Engagement Specialist (Communications Senior Officer – Digital and Content) Homebased
JOB DETAIL
WEC Background:
The Water, Environment and Climate (WEC) portfolio, based in Vienna, and with offices based globally is part of the UNOPS Global Portfolio Office. The Portfolio has built strong partnerships and is effectively managing a portfolio of over 500 million USD over the last 15 years to support key initiatives with fund management, project implementation and administrative support.
WEC effectively operationalizes partners’ agendas with global approaches, as well as regional and country specific activities focused on climate action, protection and conservation of the environment. Partners profit from WEC’s ability to operationalize and/or scale up their important substantive agendas, including in support of key multilateral environmental and climate agreements, such as the Paris Agreement, the Cartagena Convention as well as the Sustainable Development Goals.
The NDC Partnership:
The NDC Partnership is a global coalition of countries and institutions collaborating to drive transformational climate action through sustainable development. In 2015, the world endorsed the Paris Agreement and the 2030 Agenda for Sustainable Development. Nations signal their commitments to the Paris Agreement through Nationally Determined Contributions (NDCs) — each country’s strategy to cut its own greenhouse gas emissions and build resilience against the negative effects of a changing climate. The Partnership advances the goals of the Paris Agreement by bringing together nearly 200 countries and institutions in new ways to accelerate NDC implementation and enhance ambition over time. The Partnership’s work through 120 partners supporting almost 80 countries produces many examples of impact, lessons learned and ideas for the future. The Partnership is governed by a Steering Committee, co-chaired by two country representatives. The Partnership’s work is facilitated by a Support Unit based at World Resources Institute in Washington DC and the UNFCCC Secretariat in Bonn, Germany. UNOPS supports the NDC Partnership and its Support Unit through the Water, Environment and Climate (WEC).
The NDC Partnership Support Unit Digital and Multimedia Engagement Specialist plays a key role in cultivating an engaging digital presence for the NDC Partnership. The Digital and Multimedia Engagement Specialist ensures all communications products and digital channels are packaged in creative and compelling ways that effectively deliver our brand messaging to key audience segments. The Digital and Multimedia Engagement Specialist will work closely with team members to develop and transform written content into attention-grabbing formats and to identify opportunities to enhance products and digital campaigns through multimedia content and visual enhancements.
* This is a Home-based position.
** The contract modality (Local ICA or International ICA) will be evaluated based on the nationality of the preferred candidate.
Summary of functions:
- Visual and Multimedia Content Production
- Social Media Strategy and Management
- Visual Brand and Digital Product Management
1. Visual and Multimedia Content Production
- Work closely with Communications Team members to strategies ways to creatively package communications products on the Editorial and Design Board.
- Engage in the design and execution of strategic campaigns that deliver information in an engaging way for target audience segments.
- Conduct and record member and partner interviews, leading in technical setup and question development in collaboration with Communications Team members.
- Oversee all aspects of multimedia production, from concept to scripting to final product, liaising and providing feedback to external vendors, as appropriate.
- Produce visually appealing and audience-appropriate videos, graphics and animations for various platforms.
- Work on design requests on Editorial and Design Board, advising staff on conceptualizing, developing, editing and publishing each product, assuming end-to-end ownership.
- Build and utilize a robust visual catalogue that reflects the diversity and scale of the Partnership, maintaining internal and external systems, e.g., SharePoint and Flickr.
- Work with the Events Team to identify photo and video needs for global, regional and national events to enhance our catalogue of visual assets.
- Package content for external vendors, providing clear guidelines to external designers, photographers and videographers and ensuring smooth end-to-end production.
- Review and approve all Editorial and Design Board assets and newsletter releases to ensure layouts, photos and other visual elements align with brand and quality standards.
- Provide report lay outing and graphic design support for brochures, reports and other deliverables, as needed.
- Design and assemble engaging presentations for meetings, conferences and workshops, as needed.
2. Social Media Strategy and Management
- Develop a consistent stream of fresh, creative content that drives awareness, engages our audiences and encourages action.
- Strategize how to leverage and optimize social media channels, continuously evaluating our brand presence on social media platforms.
- Manage the Social Media Scheduler, responding to staff ideas and requests and working cross-functionally to plan and develop creative content.
- Coach expert teams on how to craft and provide inputs that generate engaging social media content.
- Plan social media content and develop toolkits for new product launches, event promotions, country launches and general strategic brand campaigns.
- Leverage social media to advance our executive and leadership communications strategy in collaboration with team members.
- Analyze and report on social media reach, engagement and overall channel performance, working with team members to refine performance metrics.
- Maintain up-to-date knowledge of latest social media trends, tools and algorithms, adjusting strategies to maintain relevance and maximize reach and engagement.
- Develop branded templates for social media content to ensure high-impact multimedia content enhances our digital presence.
- Develop and refine social media guidance for Support Unit stakeholders, with support from external vendors.
3. Visual Brand and Digital Product Management
- Define and enforce brand guidelines to ensure consistent visual representation across all digital platforms.
- Oversee the design and production of digital assets, including logos and related branded assets.
- Review and approve Editorial and Design Board assets and newsletter releases to ensure layouts, photos and other visual elements align with brand and quality standards.
- Work with external vendors to produce digital and visual content that meets brand standards.
- Coordinate with external vendors on website updates, informing page design and providing design mockups, as needed.
| Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) |
| Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
| Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
| Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
| Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
| Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
| Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
| Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
Education
- Advanced degree (Master) preferably in public relations, communications, marketing, journalism, international development, public policy or related degree.
- A Bachelor’s degree with two additional years of work (4 total) experience can be accepted in lieu of an advanced degree;
Experience
Required
- With a Master’s degree, at least 2 years of experience working in climate change, development, communication, and related fields.
- Experience using design and multimedia software, including InDesign, Illustrator, Photoshop, Canva, Premiere, and/or After Effects
- Experience in photo editing, retouching and creating visually appealing images using Photoshop
- Advanced skills in Microsoft-based layouts using Word and PowerPoint
- Experience applying UX principles in various contexts, including website design, social media, etc.
Asset
- Familiarity with current discourse and developments in global climate and sustainable development policy
- Ability to design logos and related branding
- Experience using relevant social media platforms for content creation and engagement change, development, communication, and related fields.
- Strong research skills and attention to detail to ensure all communications are grounded in well-researched facts and up-to-date information
- Experience developing interview questions and recording in-person or virtual interviews and events using cutting-edge technology
- Experience developing innovative concepts for multimedia content that align with brand guidelines and campaign objectives
- Skilled in designing vector graphics, illustrations, and visual content using Illustrator
Language
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Contract type: ICA
Contract level: Local ICA 09 / International ICA 1. The contract modality (Local ICA or International ICA) will be evaluated based on the nationality of the preferred candidate.
Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
- Please note that UNOPS does not accept unsolicited resumes.
- Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few mandatory courses ( they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
