Grade

GS5

General Service

Reason

Temporary > Temporary Assignment/ Appointment

C

Family<p></p><p></p>

20241018

20241231

October 16, 2024

Standard Job Description

Senior Registration Assistant

Organizational Setting and Work Relationships
The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POfor protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, crossfunctional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
Assist in the implementation of registration strategies and methodologies for POC.
Conduct registration interviews when required in accordance with registration standards and guidance.
Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
Maintain accurate and upto date records and data related to all individual registration cases.
Identify persons with specific needs and ensure timely referral to protection followup as required.
Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
Draft correspondence and reports relating to registration activities in the Operation, when required
Provide statistics and draft reports related to registration data, as requested.
Act as interpreter and translator when needed.
Refer cases to other units within the office and to implementing partners as necessary.
Draft and submit reports and statistics related to registration.

Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(.
Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
G52 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(of Education
Not applicable

Certificates and/or Licenses
Social Science Statistics Mathematics Information Technology
(Certificates and Licenses marked with an asterisk* are essentia

Relevant Job Experience
Essential
Good computer skills, particularly in data management.

Desirable
Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills
*DMData Management
PGProgramme Management (programme cycles and reporting standard
DMData Collection and Analysis
RGRegistration SoPs Design/Implementation
TRTrainingVirtual and face to face
ITIT Refugee Systems & Applications
*ITComputer Literacy
(Functional Skills marked with an asterisk* are essentia

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

We are interested in the candidates that have a local residence near Tecún Umán San Marcos

Training in basic principles of international protection. Experience in working with UNHCR proGres software.

This position doesn’t require a functional clearance

Spanish

,

English

,

,

,

Skills

DMData Collection and Analysis, DMData Management, ITComputer Literacy, ITIT Refugee Systems & Applications, PGProgramme Management (programme cycles and reporting standard, RGRegistration SoPs Design/Implementation, TRTrainingVirtual and face to face

Education

High School (Require

Certifications

Information TechnologyOther, MathematicsOther, Social SciencesOther, StatisticsOther

https://icsc.un.org/Home/SalaryScales

We are seeking candidates with valid reisdence, Visa o Permit. Preference will be given to those who reside near Tecún Umán, San Marcos, or are willing to relocate to Tecún Umán, San Marcos