Under the direction of Director of the Capacity Development and Implementation Bureau (CDI), the Field Operations Section (FOS) is responsible for the development, implementation, monitoring, evaluation, and closure of Technical Assistance (TA) and Technical Cooperation (TC) projects. It drafts agreements and aids in creating country-specific and regional projects and programs by identifying priority areas, developing objectives, activities, and deliverables, setting timelines, and specifying budgetary requirements.

Additionally, under the direction of the CDI Director, the Field Personnel Section (FPS/FRU) recruits international experts to implement Capacity Development and Implementation projects across various Civil Aviation fields and manages the ICAO Roster of Experts.

Plan, coordinate and provide guidance and direction for the implementation and operation of a Safety Management  System (SMS)  in Air Navigation Services (ANS).

Plan, coordinate and provide guidance and direction for the implementation and operation of Quality Management System (QMS) in ANS.

Develop an SMS Manual and a Quality Manual covering all relevant areas

Initiate and provide leadership in the implementation of activities and actions that promote an organizational culture that fosters safe practices and the continuous improvement of safety.

Promote effective safety reporting, identification of hazards and safety risk assessment.

Participate in the development of the State Safety Programme (SSP) for the state.

Analyse technical data for trends related to hazards, events and occurrences.

Investigate opportunities to increase the efficiency of processes.

Direct and guide the SMS unit functional Head and participate in the appraisal of his/her performance according to agreed objectives, strategies, timelines, deliverables and outputs.

Assess required and present competencies and qualifications of the SMS unit staff of the project. Based on the assessment, in collaboration with the Training Specialist, the Human Resources Expert and other subject matter experts, participate in the definition of the training policy, capacity building programme, and in the preparation and management of implementation of related training plans.

Establish and coordinate a monitoring and reporting system for the SMS area of the project which will be integrated into the overall project monitoring and reporting tools.

Performs other related duties, as assigned.

Core Competencies:

Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Technological Awareness: Keeps abreast of available technology; understands applicability and limitations of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.

Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Managerial Competence:

Leadership: Serves as a role model that other people want to follow; empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvement; does not accept the status quo; shows the courage to take unpopular stands.

University degree preferably in aviation or equivalent recognized professional qualification.

Essential

• At least 15 years’ experience working in a civil aviation authority and/or a service provider organization with responsibilities related to Safety Management System (SMS).
• Thorough knowledge of ICAO Annex 19 and documents and guidelines regarding SMS requirements for regulators and service providers. Fully familiar with the ICAO concepts of SMS performance measurement concepts including development, implementation and monitoring.
• Significant experience in the implementation and maintenance of SMS within an air navigation  service provider ANSP Experience in developing, reviewing and monitoring Safety Performance Indicators (SPIs), and associated target values and alert settings.
• Significant experience as a course developer and instructor. ICAO Certified SMS Instructor status would be an asset.
• Ability to review, update and prepare the Safety Management Systems and Safety Management Manual of an ANSP.

Essential 

• A good command of oral and written English.

Desirable 

• A working knowledge of French or another official language of the Organization (Arabic, Chinese, Russian, or Spanish).

It should be noted that this is a prospective position intended for experts interested in consultancy contracts. (short and long term)

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

ICAO CDI consultants are expected to conduct themselves in a manner befitting their status as international civil servants.

ICAO CDI offers an attractive benefit package to its consultants in accordance with the policies of the International Civil Service Commission (ICSC).