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Qualifications

Purpose of consultancy

The primary objective of this consultancy is to provide expert guidance in revising and finalizing the national

RCCE operational strategy including standard operating procedures and to develop an advocacy note that

will be used to mobilize resources for the strategy’s implementation. The consultant will ensure that the

strategy is comprehensive, actionable, and aligned with both regional and global RCCE frameworks and

standards.

Background  

The Ministry of Health in Tunisia has developed a draft Risk Communication and Community Engagement

(RCCE) strategy to respond effectively to public health emergencies and other national risks. The purpose of

this consultancy is to support the revision, update and finalization of the RCCE strategy, ensuring its

alignment with the best global and regional practices and its adaptability to the local context and priorities.

Deliverables

Deliverable1: A comprehensive review report of the existing draft RCCE strategy.

Output1: Conduct a thorough review of the existing background documents and revise/update RCCE

strategy to identify gaps and areas that require further development and alignment with regional

and global standards.

Deliverable 2: A revised all hazards national multisectoral RCCE strategy document that aligns with

regional and global standards approved and validated by key stakeholders

Output2.1: Engage with national key stakeholders, including government agencies, UN bodies,

NGOs, and community representatives, to gather additional inputs to inform the revision/update of

the strategy content and structure to reflect a multi-sectoral, community centered all-hazards

approach.

Output2.2: Revise and update the existing draft strategy guided by the insights and feedback

collected from desk review and consultations ensuring a bottom-up approach to cultivate ownership

and endorsement by national authorities and concerned entities.

Output2.3: Facilitate a consultative workshop to share, discuss and validate the revised strategy with

relevant stakeholders.

Deliverable 3: An implementation plan with detailed timelines, responsibilities, and resource needs.

Output3: Develop a detailed implementation plan that outlines key activities, timelines, responsible

parties, and resource requirements.

Deliverable 4: Development of M&E indicators and processes mechanisms to monitor the strategy’s

effectiveness.

Output4.1: Provide recommendations for monitoring and evaluation mechanisms to track the

progress and effectiveness of the RCCE strategy and operational plan.

Output4.2: Develop a final version of the RCCE strategy and implementation plan that is ready for

government approval and dissemination.

Deliverable 5: An advocacy note designed to mobilize resources for the implementation of the RCCE

strategy.

Output5: Develop an advocacy note to promote and advocate for the necessary resources to

implement the RCCE strategy, targeting both national and international stakeholders.

Deliverable 6: A detailed list of SOPs required for the implementation of the RCCE strategy.

Output6: Identify Standard Operating Procedures (SOPs) necessary to implement the different pillars

of the RCCE strategy. This will include:

• Assessing existing SOPs relevant to RCCE activities and determining their adequacy. 
• Identifying a list of SOPs covering all operational aspects of the RCCE strategy. 

Educational Qualifications

Essential: Bachelor level university degree in social sciences, behavioral sciences, development

sciences, communications, public health or related fields from an accredited/recognized institute.

Desirable: Master level in any of the above. Training in public health, health education, health

communication, or health promotion.

Experience

Essential: At least 8 years of related experience, at the national/international levels, in RCCE, part of

which working in disease outbreaks or health emergencies. Proven experience in in the development

and implementation of RCCEs strategies and plans.

Desirable: Prior working experience with WHO, the UN, health cluster partners, recognized

humanitarian organizations or other international organizations, including at country level.

Skills/Knowledge

• Proven experience in developing/aligning national strategies and operational plans. 
• Strong facilitation and stakeholder engagement skills. 
• Excellent written and verbal communication skills in French and English. 

Languages and level required

Essential: Advanced written and spoken fluency in French and English.

Desirable: Fluency in Arabic.

Location

The consultant will be home-based with possible travel to Tunisia.

Travel

The consultancy will involve at least one country visit to Tunisia

Medical clearance

The selected consultant will be expected to provide a medical certificate of fitness for work.

Hiring Unit

WCO Tunisia

Remuneration and Expected duration of the contract (Maximum contract duration is 11 months per calendar year)

·                     Remuneration: at Band level “C”

·                     Expected duration of the contract: 60 days starting from: 1 Dec 2024 till: 1 April 2025

WHO Competencies

Enhanced WHO Global Competency Model: Enhanced WHO global competency model

Interested candidates are strongly encouraged to apply online through Stellis. For assessment of your application, please ensure that:

a)                  Your profile on Stellis is properly completed and updated.

b)                  All required details regarding your qualifications, education, and training are provided.

c)                   Your experience records are entered with elaboration on tasks performed at the time.

Additional information

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level. 
• Only candidates under serious consideration will be contacted. 
• A written test may be used as a form of screening. 
• If your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review. 
• For information on WHO’s operations please visit: http://www.who.int. 
• WHO is committed to workforce diversity. 
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco. 
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged. 
• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and is committed to putting the WHO Values Charter into practice. 
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment, and other types of abusive conduct (i.e., discrimination, abuse of authority, and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment, and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment, or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates. 
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant. 
• WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions, or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions, and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.