Responsibilities:

Within the delegated authority, the Deputy Chief of Protocol will be responsible for performing the following duties: Under the supervision of the Chief of Protocol, the incumbent will be responsible for the smooth operation of the daily activities of the Protocol and Liaison Service. • Organize all protocol aspects for the Secretary-General and Deputy Secretary-General regarding bilateral and multilateral meetings with foreign dignitaries and official travel as necessary. Collaborate with the Chief of Protocol to prepare for and assist at events hosted by the Secretary-General, including dinners, luncheons and concerts. • Responsible for VIP treatment of visiting Heads of States and Governments, Ministers of Foreign Affairs and other foreign dignitaries at Headquarters. Advice Permanent Missions on protocol and related matters such as diplomatic privileges, registration of new members of delegations and questions of precedence and flag regulations. Liaise between missions and the host country, also in the field of privileges and immunities. • Assist high ranking UN officials in protocol matters, assist the Chief of Protocol in safe-guarding and developing rules of Protocol and procedures to be applied at Headquarters and other duty stations. Prepare and give lectures on protocol matters, privileges and immunities to various stakeholders. • Oversee administrative tasks essential to the Office’s operations, including staff management and performance evaluations for team members reporting directly. • Serve as backup to the Chief of Protocol, assuming all responsibilities as needed and undertake additional tasks and projects as assigned by the Chief of Protocol.

Competencies:

Professionalism: Knowledge of protocol and/or event management in a governmental or international organization context including knowledge of working with host governments. Knowledge of norms, rules and customs of international diplomatic protocol, including practices developed within the United Nations System. Knowledge of administrative procedures and practices of international organizations such as the United Nations. Familiarity with the United Nations Flag Code and Regulations, United Nations Order of Precedence and United Nations Manual of Protocol. Ability to identify and analyze issues, formulate opinions, make conclusions and recommendations and solve problems. Political awareness and sensitivity. Ability to oversee, review and edit the work of others. Ability to work under stress. Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently. Managing performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly. Judgement/decision making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education:

An advanced university degree (Master’s or Doctorate degree, or equivalent) in Political Science, International Relations, Law, Public Administration or related fields is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.

A minimum of ten years of experience in protocol, external relations or related area is required. Experience in an international organization and/or the United Nations System is required A minimum of five years of experience in the area of protocol or event management in a multilateral setting is required. Experience in organizing high-level conferences away from Headquarters is required. Experience in bilateral protocol or event management is desirable.

Languages:

English and French are the working languages of the United Nations Secretariat. For the position(s) advertised, fluency in both English and French is required. Knowledge of another official United Nations language is an advantage.