NORCAP’s mission is to improve aid to protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peace building sectors, we collaborate with local, national and international partners on finding solutions that meet the needs of people at risk.

• Support for Learning and Development Strategy
• Technical Support for Performance Management
• Capacity Building and Technical Advisory
• Data Management and Reporting Support
• Advisory on Policy Development and Compliance

Specific Responsibilities

• Support for Learning and Development Strategy
  • Provide technical advice in the design and enhancement of learning and development strategies that align with AU’s strategic priorities and workforce needs.
  • Support the process of conducting needs assessments to identify skill gaps and provide advisory input on the development of targeted training programs.
  • Advise on capacity-building initiatives for the Learning and Development (LND) unit, ensuring alignment with identified needs and strategic goals.
  • Assist in coordinating collaborations with internal and external stakeholders to improve the delivery of training programs, workshops, and e-learning platforms.
• Technical Support for Performance Management
  • Provide advisory support in the development and enhancement of performance management frameworks that promote accountability and continuous improvement.
  • Offer technical guidance to managers and staff on implementing performance management processes, including goal setting, feedback, and performance evaluation techniques.
  • Support the monitoring and evaluation of performance management practices, providing data-driven recommendations for improvement.
  • Assist in conducting needs assessments to identify gaps within the Performance Management unit and advise on capacity-building initiatives to strengthen the unit.
• Capacity Building and Technical Advisory
  • Provide technical support in the development of capacity-building programs for HR staff and line managers, focusing on learning and development as well as performance management.
  • Offer advisory services to support coaching and mentorship initiatives aimed at enhancing staff competencies in HR development.
  • Assist in facilitating workshops and training sessions, ensuring alignment with the organization’s learning and performance management objectives.
• Data Management and Reporting Support
  • Support the accurate recording and management of training, development, and performance management data to ensure informed decision-making.
  • Assist in preparing and presenting reports on the impact of learning and development initiatives and performance management outcomes to senior management.
  • Provide technical input in using data analytics to track progress and measure the effectiveness of HR development strategies.
• Advisory on Policy Development and Compliance
  • Provide technical support in the development and review of HR policies related to learning, development, and performance management.
  • Ensure compliance with AU regulations and provide recommendations for aligning HR initiatives with international best practices.
  • Stay updated on trends and developments in HR development and performance management, advising on strategies to keep AU practices current and effective.

To excel in this role, candidates should possess the following qualifications and skills:

• Education and Relevant Work Experience
  • A Master’s degree in Human Resources Management, Organizational Development, Education, or a related field.
  • A professional certification in Learning and Development or Performance Management (e.g. CIPD, ATD) is an added advantage.
  • A minimum of 5-7 years of progressively responsible experience in learning and development, performance management, or a related field, preferably within a multi-national or intergovernmental organization.
  • Proven experience in designing and implementing learning and development programs and performance management systems.
  • Familiarity with HR information systems and tools for tracking learning and performance metrics.
• Skills and Competencies 
  • Required Skills
    • Strong knowledge of learning and development methodologies, adult learning principles, and performance management frameworks.
    • Excellent project management and organizational skills, with the ability to manage multiple initiatives effectively.
    • Strong analytical and data management skills, with proficiency in using metrics to inform HR development strategies.
    • Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
    • Ability to work collaboratively in a multicultural environment and adapt to changing circumstances.
  • Leadership Competencies
    • Assesses and links short-term, day-to-day tasks in the context of long-term business strategies or a long-term perspective; considers whether short-term goals will meet long-term objectives.
    • Determines issues, problems and opportunities in area and acts on them.
    • Creates plans with clear linkages between current actions and long-term goals.
    • Identifies appropriate courses of action in ambiguous situations.
  • Functional Competencies
    • Conceptual Thinking: –  Makes multiple casual links: several potential causes of events, several consequences of actions, or multiple part chains of events.
    • Knowledge Sharing: –  Identifies opportunities, methods and approaches for delivering value through improved information and knowledge management .
    • Drive for Results: – Facilitate the provision of significant resources to improve performance.
    • Fosters Innovation: – Encourages creativity through direct support to enhance overall performance
  • Core Competencies
    • Demonstrates integrity, professionalism, and respect for diversity, embodying the core values of the African Union.
    • Fosters a collaborative and inclusive work environment, contributing to the successful alignment of learning and development initiatives across the AU.
    • Maintains good relationships across the organisation and at various organisational levels.
    • Establishes a wide network of internal and external contacts that enables the individual to gather information and utilize the strengths and abilities of others to enhance organisational and personal performance.
    • Encourages and assists others to develop people networks.
    • Works collaboratively with others in pursuit of business goals and encourages harmony, co-operation and communication from others.
    • Anticipates obstacles realistically and plans for contingencies – creates plans that factor in time for unexpected problems and uncertainties.
    • Takes action to create an opportunity or avoid a future crisis.
    • Plans, prioritizes and adapts teamwork processes based on existing priorities.
    • Uses credibility and persuasiveness rather than positional power to influence and motivate others to achieve results, including across functional boundaries where the individual has no direct authority.
    • Communicates in a clear, to-the-point and convincing manner to inform or influence opinions of others.
    • Presents the key points of the argument persuasively.
• Language Requirement
  • Proficiency in the mission language English. Knowledge of other AU working languages would be an added advantage (Arabic, French, Spanish or Portuguese).

Remuneration

The salary attached to the position is set at P3, Step 5 inclusive of all allowances for internationally recruited staff.

The main competencies of a NORCAP Expert:

• Building working relationships
• Planning and organising
• Adaptability
• Resilience

What we offer

In recognition of your expertise and contributions, we provide the following benefits and opportunities: 

• Rewarding work for a renowned global organisation
• Access to a network of humanitarian, peace, and development professionals
• Join NORCAP’s team of experts and be considered for future assignments elsewhere
• A dedicated Staff Care Unit

How to apply

• When submitting your application, kindly register in English your full employment history and education. Please include your full name as written in your passport.
• Uploaded CVs alone will not be reviewed.
• NORCAP values diversity, equity and inclusion. We welcome applications from all qualified candidates, regardless of race, sex, sexual orientation, national origin, religion or disability.
• NORCAP reserves the right to conduct a full background check on shortlisted candidates
• Approved Health Certificate will be required prior to contract commencement and assignment
• Feedback will be given to all applicants within four weeks after the closing of this advertisement.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements