The role of the Monitoring, Evaluation and Learning (MEL) Coordinator is to establish and implement systems to promote evidence-based decision-making, programme and project performance, and internal management. The MEL Coordinator will contribute to quality programming through supporting access to and promoting use of relevant and timely information (both on the output and outcome-levels) on programme scale, relevance, and effectiveness. Within this context, the MEL Coordinator will provide technical support to staff pertaining to MEL and build capacity to apply effective, cost-efficient and contextualized MEL systems in adherence to NRC global MEL policies and framework.
This role is part of a technical matrix structure and required to work collaboratively with both the technical and the operational management structures at country and area offices. The MEL coordinator role has a technical accountability to the MEL manager at country office and will follow NRC’s MEL directions in the operative work at area office.

Generic responsibilities:

• Team management responsibilities: line management responsibilities for directly reporting staff. This includes the performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff’s achievement; workforce planning, recruitment, staff induction, staff development and Duty of Care.
• Actively contributes to grants-related tasks such as proposal and log frame development and reporting, in consultation with program staff at area- and country-levels.
• Support and contribute to the development and implementation of MEL systems, including Standard Operation Procedures, guidance and workplans in alignment with global NRC MEL framework and discussions with technical teams.
• Work with local partners to ensure adequate MEL systems, processes, and SoPs are in place. This includes conducting inductions on MEL requirements as outlined in the PIA and conducting organizational assessments to identify areas for improvement or knowledge sharing.
• Participate in programme design and proposal discussions, including theory of change development, log frame design and budgeting for MEL as requested.
• Support programme staff in planning for and executing MEL activities, including, data collection methodology and tools and data management, analysis and use in coordination with technical leads.
• Support the implementation, dissemination and use of evaluations, assessments and monitoring data in programme development, adjustment or review.
• Contribute to organisational learning through supporting specific analysis, facilitating lessons learned discussions/debriefs and reports. This includes presenting and discussing output/outcome results on the AO and CO levels, particularly during project review/grants opening/closure meetings and data interpretation sessions using effective visual aids, dashboards, reports, and factsheets as necessary.
• Capacity building and training of programme and MEL support staff on NRC MEL systems, processes, and requirements.
• Contribute to the design of MEL staffing structure and resourcing, including collaboration with programme staff to identify and plan for MEL needs.
• Adherence to NRC policies, and a specific responsibility for the NRC MEL functions policies and procedures.

Specific responsibilities:

• Ensure planning and quality control of MEL activities including development and implementation of standard operation procedures, guidance and tools for the collection, storage, and analysis of output and outcome data for NRC and donors in alignment with country and global guidelines.
• Develop assessment tools, methodologies, sampling strategies, and necessary guidelines to ensure collection of output and outcome indicators in consultation with other MEL and program colleagues.
• Design and implement relevant learning plans (with support from MEL and program technical leads) on area- or country-level to assess linkages between the achievement/non-achievement of outputs and outcomes across projects and core competencies, including factors for the results.
• Responsible for managing data quality and compliance, including validation processes for monthly GORs reporting and quarterly project participants counting on the area- or country-level. This includes designing and implementing quality assurance systems to validate data accuracy and completeness.
• Contribute to the design of MEL staffing structure and resourcing, including collaboration with programme staff to identify and plan for monitoring and evaluation needs and budgets.
• Lead the documentation and provision of timely MEL reports/dashboards/factsheets that facilitate evidence-based decision-making, both internally within NRC Ukraine and externally with partners and donors. This includes completion of data analysis of outcome data.
• Identify knowledge gaps and provide capacity building and training for MEL and programme staff to ensure proper functioning of required MEL activities throughout the project cycle management.
• Work closely with partners’ programme/MEL teams, where relevant, to ensure smooth function of the MEL system including internal and external reporting. This includes the adoption of NRC mandatory indicators and donor requirements.
• Facilitate and coordinate third party monitoring requests in collaboration with area/country-office MEL/grants team as necessary.
• Actively participate in project review/grants closure/opening meetings on AO or CO-levels with inputs on data accuracy, completeness, and quality of NRC and donor requirements.
• Other MEL activities as agreed with senior management and program staff that contributes to quality programming in NRC Ukraine.

Generic professional competencies:

• At least 3 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including MEL capacity and systems development and team management.
• Demonstrated experience with and knowledge of principles and current approaches to monitoring, evaluation and learning in emergency and development programs, using both quantitative and qualitative methods.
• Understanding of data and information needs for programme management and decision making.
• Experience in facilitating the capacity building efforts of diverse colleagues, preferably including local partner agencies.
• Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods.
• High level English language proficiency.
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access) and quantitative analysis.
• Desirable: experience using SPSS, STATA, Power BI, GIS.

Context related skills, knowledge and experience:

• Higher education preferably within the field of social sciences, statistics, research, international development or economics, or other related fields of study.
• Knowledge of humanitarian context in Ukraine and NGO operation dynamics.
• Technical competency and prior experience implementing various programme evaluation methodologies and approaches.
• Demonstrated knowledge of major humanitarian and development donors.
• Strong communication and interpersonal skills to promote smooth collaboration amongst various teams and departments.
• Willing to travel to field locations and work in complex and insecure environments.
• Excellent planning, time-management, problem-solving, and team-working skills.
• Highly approachable, trustworthy and confidential.

What do We Offer

This position is open to candidates who have the legal right to work in Ukraine. Please note that we are unable to provide work permits or visa sponsorships for this position.

We offer an opportunity to match your career to a compelling cause and a chance to meet and work with people who are the best in their fields.

We are also looking for people who share our values:

• To be dedicated in what we do;
• To be innovative with our solutions;
• To act as one unified and inclusive team;
• To be accountable to the donors that make our work possible;

We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications will be screened on a rolling basis and interviews will be assigned instantly until a suitable candidate is selected.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements