Associate P&C Officer, Global Payroll

Grade Level

Level D, Grade 9

Program/Tool/ Department/Unit Name

People and Culture

Team Name

People and Culture Operations and Systems

Role Purpose

With OSF and its employees spread across multiple locations, it is essential that standard processes are executed when delivering payroll across multiple jurisdictions. The Associate P&C Officer will work with our payroll outsourced provider to ensure that payroll services are delivered to each location(except the US)in a timely manner compliant with local tax and standards.

Key Responsibilities

• Responsible for ensuringaccurate data is processed in Workday or the provider’s payroll processing system for the respective locations
• Responsible for preparing various accounting papers, schedules, exhibits, and summaries for audit and compliance for designated locations
• Conduct accounts reconciliation with support for the locations under purview
• Responsible for adhering to thepayroll calendar for designated locations and ensuring it iscommunicated to the employees
• Responsible for working with the payroll provider and ensuring that labour and tax obligations are fulfilled and OSF is compliant
• Work with the payroll provider to ensure payroll for the designated locations is delivered efficiently and effectively and as per agreed service level agreements
• Respond to employee queries in Workday help regarding the payroll /payslips for designated locations within the agreed service level timelines
• Prepare and maintain FAQ and knowledge articles for Workday Help for payroll and promote employee self-service for basic queries
• Responsiblefor working with payroll providers to prepare the year-end reports and audit reports, as required
• Responsible for ensuring all payroll changes are supported with the required documentation before being processed by the payroll provider
• Work collaboratively with the Employee Support Centre to ensure payroll changes are entered before the payroll cut-off date and supporting documentation is fulfilled
• Prepare monthly payroll documentation for signing-off by the Global payroll manager, highlighting the changes
• Maintain the exception log, documenting retro payments and exceptional adjustments being made to payroll to accommodate special payments not aligned with OSF guidelines

People Responsibilities

None

Key metrics

• Service provider performance
• Budget vs. Actual contract variance
• Process improvement benefits

Key internal relationships

• Employee Support Center
• Finance
• Compensation and Benefits Team

Key external relationships

• Payroll Provider
• Benefits Providers

Qualifications