Background: This position will sit within the Marketing Technology department. Marketing Technology is responsible for supporting the IRC’s mission and key business strategies by creating best-in-class digital solutions that handle audience data, derive insights, inspire deeper engagement, and convert supporters. These responsibilities include the management of enterprise CRM platform, web, donation platforms, and communications platforms.
Job Overview / Summary (What and Why):
This is a great opportunity for a dynamic and passionate individual to join our CRM Integrations & Automations team to help develop and grow the Audience data quality to ensure the organisation is reaching every one of its targets. The Data Specialist is responsible for quality assurance and stewardship of data received from ever an increasing number of sources, both external and internal. They will be tasked with planning, designing, and completing data list pull and upload routines; and proactively monitoring, measuring, analysing, and reporting on large data quality issues to the organisation.
The development of protocols, creating and implementing monitoring procedures to ensure data quality and standardisation, and suggesting process improvements will all be crucial parts of this roll. The Data Specialist will provide ongoing support, training, and documentation to multiple global teams, helping them to capture and extract high quality information for analytical decision making from IRC’s systems.
As Data Specialist you will perform hands-on technical implementation, with a focus on administering and delivering functional solutions on IRC’s backend data extracted from the CRM systems. You will be involved in the design, implementation, deployment, and documentation of projects that use the Salesforce.com, ETL, and SQL toolset.
In this role you support global External Relations Department’s business systems and processes, ensuring they are aligned and continuously improved to meet the team’s goals as they change.
Drawing on technical skills, critical thinking, problem solving, and creativity, you will implement new solutions and/or solves issues. You will work with a wide range of key partners and staff to translate business requirements into sophisticated systems and reporting solutions.
You’ll be dynamic, self-motivated and will have the technical savvy to inspire and provide technical edge to business users and department to meet their goals.
Major Responsibilities:
Key Working Relationships:
Other Internal and/or external contacts:
Impact of work: Supports IRC’s ability to generate digital donations in excess of $60 million annually, measure and improve on data management, and deliver of segmentation and reporting for fundraising, and policy initiatives to expand impact, brand awareness and to generate revenue.
Job Qualifications:
Education:
Work Experience:
Minimum:
Preferred:
Licenses or Certifications: None required
Language Skills: English Fluency
Working Environment: Remote
Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements