UNHCR : Assistant Shelter Cluster Coordination Officer (N) – Zalingei

  • Location:
  • Salary:
    negotiable / YEAR
  • Job type:
    FULL_TIME
  • Posted:
    3 days ago
  • Category:
    Infrastructure, Management and Strategy, Urban and Rural Development
  • Deadline:
    30/12/2025

JOB DESCRIPTION

Hardship Level

E (most hardship)

Family Type

Non Family with Residential Location

Family Type

Non Family with Residential LocationDanger Pay

Residential location (if applicable)

Nairobi (CO), Kenya

Grade

NOA

Staff Member / Affiliate Type

National Professional Officer

Reason

Regular > Regular Assignment

Remote work accepted

No

Target Start Date

2025-01-01

Deadline for Applications

January 11, 2025

Standard Job Description

Assistant Shelter Cluster Coordination Officer

Organizational Setting and Work Relationships
In humanitarian emergencies where UNHCR is designated as the Shelter Cluster (SC) Lead Agency under the Cluster Approach, the Assistant Shelter Cluster Coordination Officer performs a dedicated coordination function. This function will be usually performed at sub national level and the incumbent will report to a P2 to P5 Shelter Cluster Coordinator at national level on functional issues and to the respective Head of Office on administrative issues. In some cases of large emergencies, the incumbent may perform a function of deputy cluster coordinator at the national level in support of the P4 or P5 Shelter Cluster Coordinator reporting directly to them.
The Assistant Shelter Cluster Coordination Officer supports coordination functions to ensure UNHCR’s role as the Shelter Cluster (SC) Lead Agency under the Cluster Approach. The incumbent supports UNHCR’s commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach. The Assistant Shelter Cluster Coordination Officer also contributes to cross-sectoral coordination with other related clusters such as WASH, CCCM, Protection (HLP) and others, supports the mainstreaming of early recovery activities and cross-cutting issues into the work of the Shelter Cluster, especially age, gender, diversity, HIV, and environment.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
Strategic Direction and Coordination
– Maintain strong working relationships with the cluster members in the Area of Responsibility (AoR) to facilitate effective collaboration and communication.
– Support coordination services, including meetings, in line with the Principles of Partnership, in an inclusive, effective, and results-oriented manner.
– Under the framework of Inter-Agency contingency Plan, support the revision of existing contingency planning and emergency preparedness measures and ensure they are updated and developed.
– Contribute to the development of a SC strategy that is part of the overall multi-sectoral response, that is owned by shelter partners and the government counterpart and that is revised as the situation evolves.
– Support the evaluation of the cluster’s performance. Based on the feedback of this evaluation, work with Shelter Cluster members to support the development of a plan of response to improve the cluster’s performance.
Needs Assessment, Resources Mobilization and Allocation
– Contribute to the facilitation and coordination within the Shelter Cluster or Inter-Cluster level shelter needs assessments, including participatory assessments
– Support the system to ensure the timely availability of data to inform operational decisions by partners and strategic decisions of the Humanitarian Country Team.
– Contribute to the development of common funding criteria, resource mobilisation and prioritization within the SC for inclusion in Consolidated Appeals and pooled funds processes.
– Contribute to the establishment of mechanisms for accountable and transparent financial resource allocation within the cluster.
Capacity Development
– Support capacity building of the government counterpart or the organization that will take over the coordination of the cluster once this is phased out.
– Contribute to the delivery of shelter training activities for SC members, other local partners, and relevant authorities.
– Contribute to initiatives to build the shelter capacity of the national and local government, partners and civil society.
Standard Setting and Implementation
– Contribute to ensuring that the shelter response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice.
– Support appropriate collaboration with shelter response-related clusters of CCCM, Early Recovery, Education, Health, Logistics, Protection and WASH in the work of the Shelter Cluster.
– Support the integration of cross-cutting issues in the work of the Shelter Cluster, including age, gender, environment, diversity.
Information Management, Monitoring, Evaluation and Reporting
– Contribute to development and implementation of SC information management strategy and mechanism to report and share information within the Shelter Cluster, with the other clusters, with the government, with the overall humanitarian community including donors, with UNHCR internal mechanisms, and with the Global Shelter Cluster.
– Support the production of analytical shelter reports, including the Factsheet;
– Support the maintenance of an updated SC website and the production of regular updates on the shelter concerns of the affected population, the response by the shelter actors, the gaps, challenges and recommendations.
Advocacy, Promotion and Fundraising
– Participate when requested in meetings with sectoral and external partners, authorities, donors, and other relevant interlocutors.
– Support the development of reports and advocacy statements on behalf of the Shelter Cluster.
– Coordinate with UNHCR and other partners to maximize communication impact to donors and others on the SC priorities.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
Shelter-related sciences (e.g. civil engineering or architecture)

or other relevant field.

Certificates and/or Licenses
CCCM Cluster Coordination
HCR Coordination Learning Prog
HCR Management Learning Prog
UNHCR Tri-Cluster Knowledge and Coordination Skills Workshop
UNHCR Workshop on Emergency Management
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Knowledge of the Humanitarian reform process and the role of the humanitarian community (UN System, Red Cross Red Crescent Movement, and NGO), preferably in shelter. Knowledge of current humanitarian issues. Good knowledge of shelter-related technical guidelines and standards.

Desirable
Applied knowledge in UNHCR mandate, its policies, and priorities in relation to IDPs, shelter and NFI. Demonstrated expertise in program management and reporting requirements.

Functional Skills
CL-Cluster Information Management Tools, Resources & Approaches
PR-Country Operations applying the Cluster Approach
ER-Inter-Agency External Relations
CO-Drafting and Documentation
CL-Shelter and Settlement Implementation
CL-Cluster Information Management Tools, Resources & Approaches
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Operational Context

Since April 15, Sudan has been in throes of catastrophic armed conflict between the Sudanese Armed Forces (SAF) and the Rapid Support Forces (RSF). This has led to the displacement of nearly 7 million people, including 5.4 million internally and 1.5 million who have fled to neighboring countries, all within a span of just seven months.

In the region of Darfur, which account for 35% of the newly displaced populations respectively, the UN is preparing for establishing a Humanitarian Hub covering all Darfur states. The Hub is supplied through cross border and cross line personnel and supply movements.

The incumbent is reporting to the Head of Corridor for Darfur and Kordofan and works closely with protection, field, programme and supply units to coordinate the shelter/NFI response in Darfur. The incumbent’s will also support for the preparation of essential technical documentation, including cost estimations, market and capacity analyses for potential shelter interventions, IM, and mobilizing resources as required.

Upon appointment, the incumbent is required to assume physical presence in Zalingei.

Desired candidate Profile:

Cluster Coordination:
• Supports and ensure that UNHCR delivers on its commitments and accountability as the Shelter and NFI Cluster lead agency in Darfur region.
• Support establishing strong working relationships with the cluster members across five states to facilitate effective collaboration and communication. Upon consultation with supervisor ensure format and frequency of meetings, designation of state focal points and the establishment of Technical Working Groups and ad hoc/task-related bodies for specific issues.
• Contribute to the facilitation and coordination of shelter needs assessments within the Shelter Cluster or Inter-Cluster level.
• Assist Under and revise existing contingency planning and emergency preparedness measures and ensure they are updated and developed.
• Provide inputs to strategic documents, operational and technical guidelines and SOPs developed at national level and ensure their application in the field across all five Darfur states.
• Support the national level cluster and facilitate the evaluation of the S/NFI Cluster’s performance. Based on the feedback of this evaluation, work with S/NFI Cluster members to develop a performance improvement plan.

Needs Assessment, Resource Mobilization, and Allocation:
• Assist and support in undertaking technical needs assessments to determine shelter and NFI needs either in a sector specific assessment or as part of a multi-sectoral effort.
• Ensure timely availability of data to inform operational decisions by partners and set the strategic direction.
• Assist the cluster ensuring application of targeting and prioritization criteria as outlined in the SOPs.
• In coordination with the Supply Function and Cluster Coordinator, conduct market assessments and analysis of locally available household related non-food items, construction materials and skills, with the aim of promoting the use of local capacity as appropriate.
• Establish mechanisms for accountable and transparent resource allocation within the cluster at the local level and participate at the Strategic Review Committee at national level as necessary.
• Assist with review of cluster partners’ proposals to country-based funds (SHF, RRF).
• Assist with People in Need (PiN) and Severity Calculations and participate in drafting the sector-specific Humanitarian Needs Overview (HNO).

Information Management, Monitoring, Evaluation and Reporting:
• Maintain the S/NFI Cluster Contact List across five Darfur states and develop mechanisms for reporting and sharing information within the cluster, with other clusters, government representatives and the overall humanitarian community at the local level.
• Ensure that S/NFI Focal Points from all five Darfur states share the Bi-Weekly report and share with head of office and Cluster Coordinator.
• Regular follow up with S/NFI Focal Points from all five Darfur states fill the online (SharePoint) S/NFI gap analysis and assistance tracking sheet that records distribution and shelter construction details.
• Assist and support in ensuring that S/NFI Focal Points from all five Darfur follow all procedures from the SOPs for the End-to-End Management of NFIs, especially the provisions related to Reporting and Reconciliation.
• Assist and ensure that S/NFI partners from all five Darfur states report regularly through ActivityInfo on achievements against HRP and CRP indicators.

Advocacy, Promotion and Fundraising:
• Advocate for the S/NFI Cluster at local level through a consultative process (e.g., issues with access due to security, seasonal road conditions, etc.) and raise them with the S/NFI Cluster Coordinator.
• Coordinate with other partners to maximize communication impact to donors and others on the S/NFI priorities.
• Prepare advocacy notes and briefing documents to highlight funding gaps.
• Asist with preparation of sector related proposals for resource mobilization.

Assets
• Applied knowledge in UNHCR mandate, its policies, and priorities in relation to IDPs, refugees, shelter and NFIs.
• Knowledge of UNHCR’s operations in Darfur

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

 

Additional Qualifications

Skills

CL-Cluster Information Management Tools, Resources and Approaches, CL-Shelter and Settlement Implementation, CO-Drafting and Documentation, ER-Inter-Agency External Relations, PR-Country Operations applying the Cluster Approach

Education

Bachelor of Arts (BA): Architecture, Bachelor of Arts (BA): Civil Engineering, Bachelor of Arts (BA): Shelter-related sciences

Certifications

CCCM Cluster Coordination – UNHCR, Emergency Management Workshop – UNHCR, HCR Coordination Learning Program – UNHCR, HCR Management Learning Program – UNHCR, Tri_Cluster Knowledge/Coord Skills – Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Female candidates are encouraged to apply.

Functional clearance

This position requires Functional Clearance

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements