OVERVIEW OF THE FUNCTIONS OF THE POST

Under the overall authority of the Director of the Bureau of Human Resources Management and the direct supervision of the Chief of the Performance and Talent Management Section, the incumbent plays a key role in the delivery of UNESCO’s human resources strategic objectives, in particular the promotion of a diverse, engaging and inclusive organizational culture through the development, implementation and evaluation of effective performance and talent development programmes and employee engagement initiatives across all levels of the Organization.

Key responsibilities:

• Lead, motivate and manage a team in the design, development and delivery of performance and talent development programmes and employee engagement initiatives that meet the needs of the Organization.
• Drive the implementation of UNESCO’s Performance Management system; review, develop, and enhance performance management processes, platform/tools and policies based on stakeholder feedback; provide expert policy advice, guidance, and support to managers and employees on various aspects of performance management.
• Design and deliver trainings/workshops for managers and employees on areas such as career and performance conversations, providing feed back, and handling difficult conversations.
• Develop and implement mechanisms to identify, recognize, and develop high-performing individuals and teams.
• Evaluate current capabilities, identify skills gaps, and prioritize career development activities by developing and putting in place effective talent development programmes and capacity building initiatives for managers and employees in collaboration with concerned HR teams at Headquarters and the Field Business Partners.
• Lead change management initiatives to promote an organizational culture and enhance employee engagement and retention; spearhead diversity and inclusion initiatives in partnership with internai stakeholders, ensuring these values are embedded in all performance and talent management processes.
• Participate in cross-sectional HR projects, ensuring integration of performance, talent development and employee engagement components in broader HR policies and guidelines; keep abreast of developments in the area of performance & talent development and participate in UN and other forums/meetings and events related to performance & development.

COMPETENCIES (Core / Managerial)

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REQUIRED QUALIFICATIONS

Education

• Advanced university degree (Master’s degree or equivalent degree) in human resources management, organizational development, social sciences or related discipline.

Work Experience

• At least 7 years of relevant professional experience in human resources management of which 3 years in the area of performance management, talent development or employee engagement in an international context.
• Demonstrated experience in designing and implementing performance and talent development programmes and in delivering training activities both through webinars and face-to-face on talent management, performance and career development topics.
• Proven experience in providing HR advice to managers and staff on complex and/or sensitive HR issues.
• Successful experience in leading, managing and motivating a team ofprofessional and administrative staff.

Skills and competencies

• Excellent communication, interpersonal and presentation skills.
• Demonstrated knowledge and understanding of human resources management issues including knowledge of HR Business Partnering concepts/approaches.
• High degree of organizational and cultural awareness, sensibility and the highest level of discretion, tact and confidentiality.
• Solid project management and IT skills, particularly in managing and implementing HR IT platforms related to performance and talent development.

Languages

• Excellent knowledge and drafting skills in one of the working languages (English or French) and good knowledge of the other.

DESIRABLE QUALIFICATIONS

Education

• Complementary professional certification in related fields of competence.

Work Experience

• Experience in other functional areas of talent management: recruitment, organizational development, succession planning etc.

Skills and Competencies

• Familiarity with the UN Common System or similar international/multilateral systems.
• Demonstrated interest in creative, innovation and change management.

Languages

• Knowledge of another official language of UNESCO (Arabic, Chinese, Russian and/or Spanish).