UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
UNDP’s commitment to Diversity, Equity and Inclusion (DEI) is fundamentally rooted in the Universal Declaration for Human Rights, especially its principles of Equality and Non-Discrimination. It is also a key driver in the delivery of UNDP’s mission to “to end poverty, build democratic governance, rule of law, and inclusive institutions”. To achieve this mission, UNDP developed the People for 2030 Strategy (“People for 2030”) which aims to progressively transform UNDP’s culture and capacity to deliver more and better results – enabling the organization to successfully deliver its mission.
People for 2030 includes a commitment to strengthening a future-ready and inclusive workplace, focusing on Diversity, Equity and Inclusion (DEI). To support these efforts BMS/OHR is launching a flagship “Speak Up Culture” initiative.
The efforts UNDP is investing in further diversifying its already global and multi-cultural workforce will be enhanced through this initiative. In building diverse teams, psychological safety, trust and belonging become paramount. When diverse opinions, experiences and knowledge can be leveraged without fear, more personnel will feel empowered to share alternative and innovative perspectives that benefit the organization, enabling better service delivery and building stronger partnerships.
UNDP’s Speak Up Culture initiative will introduce and catalyze the key cultural elements that will strengthen UNDP as an inclusive workplace. The introduction of Speak Up Culture elements will underpin UNDP’s broader Diversity, Equity and Inclusion strategy, and will also accelerate People for 2030 efforts.
To support Speak Up, and bolster ongoing cultural change efforts, the Office of Human Resources is seeking an individual consultant (IC) who would serve as a Social and Behavior Change Communications specialist (SBCC), to design, develop and deliver organizational behavior change communication products.
The Speak Up Culture Initiative will be delivered through a combination of interventions. The initiative will be delivered through the adoption of both a new platform for hosting safe space conversations, as well as an internal communications initiative which will drive traffic to the safe spaces platform and begin activating inclusive behaviors across UNDP’s workforce.
The purpose of this consultancy is to design communication approaches and products that encourage staff to speak up and take advantage of the Safe Space programs. The consultant will drive demand for the safe space programme through the development of behavior change communications which will also catalyze the activation of inclusive principles UNDP’s workforce.
The specialized “Activating Inclusion” components of this communication package will build on best practice and specialized knowledge. SBCC will be instrumental to UNDP’s program success in creating shifts in norms, customs and behaviors. Similar principles will be relevant to successfully carrying out this assignment: beginning with a user centered research and design approach, leveraging creative media as a medium for storytelling, and establishing a learning transfer model. The SBCC Specialist will also develop and use SMART metrics to measure individual and organizational level effects and determine key communications success criteria for the implementation of the Speak Up Culture Initiative.
It’s important to note that this approach will be designed and implemented by the SBCC Specialist in consultation with the DEI team in the Office of Human Resources. Broadly, the following scope would be instrumental to the successful implementation of the initiative:
Expected outputs and deliverables:
The IC will be expected to provide the above deliverables in accordance with the following timetable:
|Estimated No of working days||% Payment||Due Date|
|Deliverable 1: Design a comprehensive behavior change Communication plan with the overall objective of translating the Speak Up objectives into motivational, engaging, and ultimately behavior change messages and communication assets.
This plan must include a visual identity to the Speak Up initiative (which is inclusive), communication assets and messages tailored for key target groups using various formats as appropriate such as text, graphics, illustrations, videos, animations, printed materials, etc.,
The plan will also include deployment and launch mechanisms, as well as a monitoring and evaluation matrix to measure success.
|20||40%||End January 2023|
|Deliverable 2: Design behavior change and engagement communication assets and Speak Up culture transformation toolbox that aligns with the communications plan. This should include both visual and print assets including but not limited to social media graphics, branding materials, images, illustrations, posters, animations, illustrations, videos, printed materials etc as per the plan to create demand for the Speak Up and Safe Spaces Programme.||40||40%||End March 2023|
|Deliverable 3: Support dissemination and socialization of assets, through different channels, including through dedicated SparkBlue forums, Yammer discussions, and Viva Topics. Manage and facilitate forum and social media discussions.||10||10%||End June 2023|
|Deliverable 4: Submit a summary project report with learnings||10||10%||Early July 2023|
Required core competencies:
Engage and Partner
Enable Diversity and Inclusion
Academic qualifications and certifications:
EVALUATION PROCESS AND CRITERIA
The application package should contain the following (to be uploaded as one file):
Note: All the above documents need to be uploaded together and put in a single zip folder. The portfolio and work examples can be integrated as weblinks.
Shortlisted candidates will be requested to submit a Financial Proposal.
The Financial Proposal is to be emailed as per the instruction in the separate email that will be sent to shortlisted candidates.
CRITERIA FOR SELECTION OF THE BEST OFFER:
Applicants are reviewed based on Required Skills and Experience stated above and based on the technical evaluation criteria outlined below. Applicants will be evaluated based on cumulative scoring. When using this weighted scoring method, the award of the contract will be made to the individual consultant whose offer has been evaluated and determined as:
Technical evaluation – Total 70% (70 points):
Having reviewed applications received, UNDP will invite the top three shortlisted candidates for interview. Please note that only shortlisted candidates will be contacted.
Candidates obtaining a minimum of 70% (49 points) of the maximum obtainable points for the technical criteria (70 points) shall be considered for the financial evaluation.
Financial evaluation – Total 30% (30 points)
The following formula will be used to evaluate financial proposal:
p = y (µ/z), where
p = points for the financial proposal being evaluated
y = maximum number of points for the financial proposal
µ = price of the lowest priced proposal
z = price of the proposal being evaluated
Candidate obtaining the highest combined scores in the combined score of Technical and Financial evaluation will be considered technically qualified and will be offered to enter into contract with UNDP.
The consultant will work under the guidance and direct supervision of Diversity, Equity and Inclusion Program Officer, at BMS/OHR and will be responsible for the fulfilment of the deliverables as specified above.