Organizational background:
Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 24 million people every year with proven hunger prevention and treatment programs. As a nonprofit that works across 50 countries, our 8,300 dedicated staff members partner with communities to address the root causes of hunger, including climate change, conflict, inequity, and emergencies. We strive to create a world free from hunger, for everyone, for good.
Action Against Hunger USA is part of the Action Against Hunger International network. As an independent NGO, Action Against Hunger USA currently manages operations in 8 countries: Kenya, South Sudan, Somalia, Tanzania, Uganda, Ethiopia, Zambia and Haiti. Action Against Hunger-USA has over $100 million in programs, and approximately 1,800 permanent staff based in New York City, Washington D.C, Nairobi, and country offices. Additional growth is anticipated.The ICT officer is responsible for Administering in-house and commercial Information system platforms, Ensuring the Action Against Hunger ICT standard is respected, Improving the efficiency of ICT resource use, Promoting user awareness and train users in the use of IT resources, managing telecommunications resources (radio, satellite) and managing base equipment list.
Summary of position
The ICT officer is responsible for Administering in-house and commercial Information system platforms, Ensuring the Action Against Hunger ICT standard is respected, Improving the efficiency of ICT resource use, Promoting user awareness and train users in the use of IT resources, managing telecommunications resources (radio, satellite) and managing base equipment list.
Purpose: The ICT officer will assist in insuring the most effective use of IT and telecommunication resources at the bases, especially Bay and Bakool region, while respecting Action Against Hunger standards, procedures and the security rules:
Engagement: Collaborate with ICT manager and team to improve the efficiency of ICT resources use. Engage with telecom companies and other service providers to solve ICT related problems.
Delivery: The ICT officer has the responsibility of assisting users in using ICT resources on a daily basis, to install, monitor and configure computer systems, diagnose hardware and software faults and solve technical and application problems, Supporting in the rollout of new applications and work with ICT Manager to set up new users’ accounts and profiles. The expected deliverables are monthly ICT report and site visit report.
I. Essential Duties
a. System Administration and Infrastructure management
b. ICT standards adherence and user training
c. Helpdesk management and technical support to users
d. Telecommunication resources and IT environment
e. Equipment management
f. Reporting and Documentation
II. Gender Equality commitments
III. Fiscal Responsibility
None
IV. Physical demands
While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within short time frames under stressful situations in the context of a moderately noisy office with many interruptions. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.
To travel to the field, the employee must attest to a level of physical fitness capable of enduring physically difficult, highly stressful situations which may include the necessity to walk long distances, to eat a limited diet and/or to reside in potentially uncomfortable housing or tents. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
V. Working Conditions, Travel and Environment
The duties of the job require regular job attendance at least five days per week. Must be available to work outside normal office hours or on the weekends as required.
Must be able to travel as required for standard domestic and international business purposes. While performing the duties of this job in the field, the employee may be exposed to precarious settings under high security risks and/or very basic living conditions and outside weather conditions, as well as infectious diseases.
Requirements
VI. Required Qualifications and Professional Experience
VII. Required Skills & Competencies
Benefits
Action Against Hunger-USA provides all staff with an attractive salary & benefits package. We provide equal employment opportunities (EEO) to all employees & qualified applicants for employment without regard to race, color, religion, gender, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Action Against Hunger-USA complies with all applicable laws governing non-discrimination in employment.
Application Process
Interested? Then apply for this position by clicking on the apply button. Applications will be reviewed on a rolling basis.
Application should reach us not later than February 22, 2024.